we have improved our service in your area .....
https://www.centurylink.com/home/internet.html?nid=N_C:B:4306638712
also we no one left to connect you...
4 replies (most recent on top)
Service took a hit with MAX. Each CST in our group had 20-30 jobs every morning with mandatory work till clear every night. No days off and work OT every non-scheduled. Now, no more than 5 jobs each tech every day and off by 5. No OT and back to getting days off. You know the work didn't slow down, it is MAX limiting the number of tickets coming to us. I have had customers say they have waited weeks for dialtone or DSL. OOS customers have horror stories of waiting weeks for repair. Yeah, we have improved service. MAX will be the death of us if L3 can't figure a way to run us out of business.
Upgrade? More like cancel the PRISM and now offer 25meg instead of the 10meg with PRISM. Oh and make every customer a 10meg CAF from a deadline 10meg. Fudging numbers to use grant money from government.
lol
I guess when we offer the customer Stand Alone DSL, we really are letting them "Stand Alone".