Thread regarding Sears layoffs

I worked in the backroom, good bunch of guys, been there the longest, knew more than any of them. helped train my boss, helped the new managers learn the dock side pmt side of things. still got rated lower than my co-workers because they were more buddy like with them....I never should have signed off on my reviews, but needed the job...my one dm didn't even know they didn't give raises based on the reviews, we both kinda looked at each other like, why are we doing this then lol. if your in, get out, if your out stay out, sears is were souls goto to die.

Our store does the certificate over raises also. I think this might have been a thing 5 or so years ago. Just amazes me that they would insult our work by trying to blow this policy up our backside and tell us to enjoy it.

Sears' review system would be like having your credit score lowered by the credit bureaus because society in general pays their bills late, despite the fact that you pay all yours on time and in full.

I want to write a rebuttal in my review just for the principal as I know nothing can justify getting a raise from sears.

It really irks me that they play games with the review and don’t give scores based on your own hard work but factor in the stores performance which is bs.

Does management read rebuttals?

@TzJjVtK-1qgc LMAO at the last part your DM and SM said that hahaha. I think they made that BS up or the study was done by monkeys. Who the hell wants a printed plain recognition card over $$$. We live in a capitalist society Why not both? If I could get a the card and a $5 gift card (I will even take a $5 gift card from Sears) attached to it your talking my language.

Thats why Sears is failing hard its so stupid every member rallying just having the SM/ASM/Supervisors reading those cards and applauding like we are some elementary students.

@1wkg-- You keep talking about raises, like it is a possibility. SHC has not given raises in years. The only way to get a raise is to get recoded to another job title. We have people at our store who have worked for this company for more than 10 years, who never miss work, who do a great job, fill in when needed, never complain etc. Yet, they have not been given a raise in all those years.

It really doesn't matter if you get a 1 or a 5 on your review, there are no raises. We have had so many people quit when they found out that no matter how hard they worked they were not getting a raise. Others have quit when a new person is hired and makes the same as someone who has been with the company for years. Others have gone to the DM to complain or ask for a raise and been told SHC does not give raises.

Don't really understand the thinking behind not giving raises or why the corporate people would think that workers would want to stay with the company who does not appreciate them. Years ago our SM and our DM told us that corporate studies had shown that people did not want raises as much as they wanted recognition for a job well done. So now we get certificates printed on computer paper that tell us we have done a good job. I would rather have the cash.

No use in disputing the review. I've been there and done that. They already made up their minds and are set in their ways. They try everything in their power to stop any chance of you getting a raise. This is one of those ways.

Of course, a good review doesn't automatically mean a raise. However, by intentionally lowering the score of everybody's review, it gives them ammunition to block any raises if asked for/proposed. Whether you dispute it or not, they can say that you are not worthy of a raise based on what they scored you in your review if you or anyone else decides to push the issue of a raise. It doesn't matter how well you have done personally, if the store isn't doing well, EVERYONE suffers. If the store is doing well, there's certainly some criteria they can find to dock EVERYONE on.

It sounds like managers are encouraged to rate low for petty reasons or for things completely out of the employee's control or responsibility, like @sks and @1jrt mentioned. I'm sure there's a store manager or ASM with a conscience out there and he or she rated their employees fairly and gave credit when it was due, and is probably facing the heat (or will face the heat) by upper management for doing so, because now it will be harder to say "no" to any raises.

What I want to know is if you write a rebuttal on your review about your score does management try to get you to edit it to make them look good?

Not to toot my own horn but I've excelled in every category: sales, PAs, credit, SYW, base to bonus conversions and feedback. I've actually been called out numerous times by the district and regional manager for my performance in PAs. However, because the store wasn't performing overall, I was rated a 2.7. To dd insult to injury, I was actually told that I was accountable for being a role model to other associates when I confronted the store manager about my review score.

I refuse to train other associates on getting PAs and credit. That's not my job. If I wanted to do I would have applied to be an ASM or lead. My job is to sell and make metrics. I take no responsibility in performance management of other associates. Not my problem!!!

I figured that they're trying everything in their power to avoid paying raises. I thought that I was alone in this as far as the ratings went but evidently it seems like that's not the case.

@sks - That's baloney. Just more reasons why these "reviews" are bogus. I wonder if they factor in MPU pick up times in their rating of consultative sales associates or PA parity in their rating of softlines cashiers.

A portion of the review scoring includes the store's numbers....so if the store's numbers are mediocre or poor, it pulls down the overall score for the associate....I have always averaged a 3.2 to 3.5 because of this......despite getting 4's in most of my criteria due to the lower numbers of the store performance dragging down the overall review numbers.

I didnt get good reviews because I did not get good customer feedback, credit card sign ups, SYW sign ups or leases. Considering I am the receiving person I knew that the reviews were B.S.. How am I suppose to get the SYW, Credit card or customer service feedback when I dont work with customers? Just another dog and pony show to give management something to do