An interesting interview with the CEO, no doubt, but at the same time it got me wondering how these new technologies are gonna affect the workers. I agree that the insurance business comes down to gathering data and assessing the risk, and it's always a battle to do that in the best way possible, so these new technologies are now a basic necessity in order to compete on the market. On the other hand, from the worker’s stand point, I just see a lot of automation here. It may seem like the distant future, and it may seem that I’m just a little paranoid, but my opinion is that it’s just a matter of time before people start losing jobs due to application of these new technologies.
http://fortune.com/2018/09/24/allstate-ceo-data-tom-wilson/