If you want REAL change, then you need to start the union talk again. Do you remember the time before we had smart attire? Ties and dress shirts everyday was the required dress. Once reps started to talk about unions and stores in Brooklyn and Everett wanted a change, the company started to listen to what WE wanted. The company is so dead against the union, they wanted to be our friend and do what we wanted. Fast forward to today and we the company has forgotten about what happen.
Take a look at what has happen over the last few years. We lost the customer service position and still have these ridiculous quotas with no traffic. I have to be tech, return expert and sell everything while I try and help with inventory.
I know the company is trying to make money, but so am I. At this rate I think the only way the company is going to listen is to start the union talks again and maybe we go thru with it. With the new CEO in place he won't want to cause any waves in the media and be the cause for the wireless side going union.
Just my thoughts.......