Hccp cm here...with the announcement that CRD is now available for all to use and our dwindling numbers of hcm ss, does that lead the way for the cms to take over for the hcm ss, like they do in SNP, and our hcm ss will be next to be RIF?
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Fcm are now hccp cms? That’s great!
FCM to HCCP telephonic. It's not bad guys. Just different. Statistics show that it takes 90 days to adjust to any new role. Other than the initial..do it or leave shock....u may find there are some things u like more.
Below poster, what department were the fcm moved to? We heard you were moved to telephonic, but are you in SNP? Imbh? Hccp? In what role? Are you cm?
OK. So we were uprooted as FCMs from our comfort zone and I think the WAY that it was done was pretty traumatic and c-appy and caused a bunch of the "Chosen" to become very anxious and very depressed. The biggest thing taken from us was our autonomy and in considering overall Health and Wellness that Humana has preached, it would have been much more kind to prepare those that were going to move. They could have let us know, let us prepare our members, let us know what the new role was and the adjustments that will need to be made including the changes in lifestyle, schedule and payroll. That having been said, there is no easy way to deal with Change Management. This is one of the most difficult roles that a manager can have but I do not feel Employee Well-Being was taken into account.
Back to the role, our entire Health System is changing both with Humana and outside of Humana. If you google for Telehealth and telephonic positions or Case Management, you will see that the entire health system is moving in this direction and we must learn to adapt. I just completed the training and, as is typical with Humana, I found things a bit confused but the trainers, the coworkers, the new managers welcomed me with open arms. Change is difficult and infuriating in these circumstances but thinking of myself and my coworkers, after learning the systems and adjusting to the processes, I cannot think of one of my CM coworkers who could not absolutely excel in this job. Please don't be too frightened if your name is drawn. Be mad, take time to adjust but we can do this job and be just fine. Plus.... there are some hidden benefits. First of all, yes.... they are sticklers for time... however, when your job is done, there is NO excess charting. When is the last time you did not have to worry about documentation after hours. You don't have to get out in the weather. You can make a few adaptations such as sit/stand workstations, rolling workstations, headsets, etc to make your environment more comfortable.
My biggest complaints are the loss of autonomy (making my own schedule) and that stupid car payment I have sitting in my driveway....grrrr. If only I would have known. They announced at the meeting the 10x4 or 4x10 plan and that would be awesome if we could work 4 tens, I think.... I have talked to my colleagues both inside and outside of Humana and I am afraid, folks that this is the changing face of Case Management everywhere. I am suggesting that if we want to be players in this type of job, we must adapt and change. If not, I know many that are happy moving to Workman's comp or some other type of Case Management. Some have even decided to move to Home Health since this will be a major portion of our industry.
I'm sorry for those who have been affected by these changes, including myself but this is the way its going... resist or change or leave. Those are the only options. Learn to love life where you are at. Control life or it will control you.
Please don't be mad at me.... All I know is brutal honesty.
Telephonic with hccp?
FCMs wih recent reduction have option to move to telephonic roles.
We are all in telephonic jobs in SNP and hccp. That is why I didn’t understand
Instead of termination people are given an option to take a telephonic job.
What does ‘more mandatory moves to tele” mean? I do not understand
Snp SW here. We started out with separate roles from nurses. Then combined roles over the last 1.5 years. I have learned a lot and have been able to help the nurses on my team identify resources for their members and the nurses have help me better understand certain aspects of medical conditions so that I have been more equipped to discuss those with members. As of late, the social workers have been told we will be separating again, to do "supportive roles". But we have been left in the dark about when or what that looks like. I hope this is helpful in some way.
I'm guessing more mandatory moves to tele. In the Real World, even though CRD is available to all, being able to access it is not easy for most folks. Most of the members are not computer savvy and don't know to call to ask. If they do ask, they will need some guidance on using it.It sounds to me like, the best move that they can make is to involve more social workers in their areas of expertise as behavioral health and community service resources are becoming more important. I really wish they would draw a line again between the Nurse and Social Work role. Our members would be so much better off. They tried to remove the lines of distinctions between the professions and I do not feel that it is working. Though there is some overlap, both service 2 entirely different areas.