I’m a retired leader who was involved in multiple headcount reductions. If you believe the company “targets” highly paid, tenured employees, you’re mistaken and probably naive. There are multiple layers of lawyers and HR people who scrub the impacted employee profiles, including a thorough “impact analysis “, that looks for impacted employees in potentially “protected “ classes, which includes older employees. From a Claim Dept. perspective, it’s a highly tenured group of employees in certain roles, and it’s going to be skewed towards tenured employees. (unless the impacted groups are Express or entry level claim handlers, which is rare).
Technology advances, artificial intelligence and real estate consolidation all lead to efficiency gains, and the need for fewer people. It s---s if it’s you, and they may regret some decisions, but they don’t and can’t target employee groups, even if a misguided leadership group wanted to.
Good info from @XdrYbnS-1hnq, needed to be in its own thread.