It is all show business! No one in management (mid to senior level) is serious about real business. But in paper, emails, meetings, spreadsheet, PPTs thing should show up glittering and their pay hike, bonuses, promotions keeping pouring into their kitty. Many organizations including Dell fails to manage high-tech company. It is not manufacturing, not health-care, not construction, not finance or transportation either. It is knowledge industry and management here should be radically different from what is seen rest of the industries. Unfortunately, from the inception they copied the management structure prevalent in rest of the industry in the process miss-managing and k--ling many great organizations such as Sun, StorageTech, EMC to name a few.
Well said @YNGGwio-1ict