Thread regarding AIG (American Intl Group Inc.) layoffs

You can't count on management to tell you anything regarding these RIFs

You can't count on management to tell you anything regarding these RIFs, at least in IT. Those decisions were outsourced and done at a macro level, and approved at a group CIO level. VPs and below were caught completely off guard when their departments were decimated, and they were left to pick up the pieces. And there is no sign yet that it will stop.

The handwriting is on the wall, read it and make your decision as to what is best for you. But if you stay, do it as a decision not because of inertia.

A good point made in this post by @YIE2OtM-eabb

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Post ID: @YW6OFU8

11 replies (most recent on top)

The previous Manila Shared Services help desk is being ramped up to replace the FTW service desk. There is a training issue and the quality of tickets from them are useless when resolver teams get them. We have to basically work them from scratch repeating level 1 troubleshooting which frustrates the end user even more. We end up having to send most back as misrouted. All of Field Services, what remains of local IT AIG teams...are being outsourced including the tech bars. Most of Citrix as well was included. All for the sake of savings? The outsource costs will be higher than inhouse support. The outsourcer is finding out they need more personnel to fulfill the same contractual role as their replacements since the replacement teams have been RIFd down and stretched thin. Yet it appears as a savings since the same money is moved from one bucket to another bucket giving those IT towers the appearance of savings and their executives kudos for doing so.

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Post ID: @YW6OFU8-9juv

Truth he told, management is being told what to do by consultants. I was asked of I would have joined the company given what I know now 3 years ago. I said look at the share price, as that's a good indicator of where this company is headed long term, even in an economy doing well by nearly every indicator.

Brian and his merry men didn't solely create this morass. But they haven't made it any better, last quarter's earnings notwithstanding.

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Post ID: @YW6OFU8-6lkr

Even if VPs knew they won’t tell. They are afraid losing their jobs and no integrity left it is all back-stabbing and lies and they break processes forcing staff to abandon CR and other requirements to appease to their leadership

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Post ID: @YW6OFU8-5nka

just read that IBM, I believe it was them, former employees are suing over the age Clause they had to sign to get their Severance when they were laid off and it only took 5 employees or ex-employees I should say. Hmmmmm

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Post ID: @YW6OFU8-5ylv

yeah AH buy the stock back at 47 and hold on to it till you can line The Birdcage with it or pick up dog p--p with it ho ho ho

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Post ID: @YW6OFU8-2kch

I sold my stock at above $51. Thank to all that worked hard. will buy it back at $47. work work work

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Post ID: @YW6OFU8-2mou

Q1 results pure accounting fiction.

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Post ID: @YW6OFU8-2xqd

Sad is not a word strong enough. i can’t stomach this company!

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Post ID: @YW6OFU8-2vwn

Entire teams in IT being outsourced or vendored out. Pink slips for many people this week. Multiple locations. Strange example was the citrix team. Was praised by CTO and CIO during town hall for having no P1s and then sent packing. Helpdesk is another example. Had a high level of first call resolution. What did these folks get for their hard work? Pink slips. And of course the execs will get the hefty bonus and sell the outsource as a win-win. Claims processing, payroll, the list goes on and on.

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Post ID: @YW6OFU8-2pls

The entire service desk in fort Worth we're told that July will be there last month at AIG.

Get ready to be greeted by thick Indian accents when you call the service desk from now on.

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Post ID: @YW6OFU8-1ens

Just got a call from my buddy who doesn't even work here any more and he said the next two weeks will have massive layoffs!!!!!

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Post ID: @YW6OFU8-1wob

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