Almost every conversation on this site talks of consistent layoffs which will continue within the ADP organization for quite a while. Tenured individuals were a priority in order to eliminate as much of the pension fund and higher salaries as possible. Remote employee layoffs are still in progress and will continue until they are replaced by new (less compensated) employees who are willing to work in an office. Currently, you are starting to see management on the bubble because they are also highly compensated plus there are just too darned many of them who are not qualified for their positions. HR has known this was coming for at least a year. If you fit into any of these categories or just simply have pension, you should get your resume updated and start looking for another job. It's just a matter of time.
9 replies (most recent on top)
To the person who said the knowledge-base and SMEs are blockers of change, I don’t think that’s a fair or accurate statement at all. Where is that anger/blame coming from?
A solid foundation of knowledgeable people is critical to the success of any company. Who do you think new employees learn from?
I admit not all SMEs are created equal, but most of them genuinely care and want to help. (They just may be overloaded with work and not have the capacity to help everyone.)
I think most SMEs welcome change as long as change doesn’t mean wiping out highly productive, knowledgeable, tenured people and replacing them with new cheaper people off the street. I especially don’t like this trend of shipping jobs offshore.
If you want someone to blame for lack of positive changes I would look to Leadership.
With all of these layoffs the last couple of years everyone is stretched to the breaking point in terms of workload. Being in a constant state of treading water is not conducive to having time to go to leadership to get buy-in on ideas and institute new changes.
Good news for you though is that it seems like you are going to get your wish and the tenured SMEs will be gone. However, be careful what you wish for. I think things will only get worse when all that knowledge and experience is gone. The company will probably implode and you’ll wish they hadn’t gotten rid of all the go-to people.
Since the staff numbers have gone way down over the last year from the VERP and layoffs that started in March of 2018 and will be ongoing, it's common sense that you don't need as many managers anymore. So it makes sense once all is said and one that management will be the next round of cuts.
ADP's knowledge base is supposed to be developed and nurtured by the top management team. Proper SMEs should also be formed and maintained. If the knowledge base is not what it should be, then it is the top management's fault for creating it wrong in the first place. If the SMEs possess the wrong knowledge or have the wrong attitude then why were they hired in the first place? And why were they retained for so long before top management decided that they were not suitable and suddenly had to be replaced en masse? Proper stewardship should have been done by the management team in creating and cultivating the proper knowledge base with correspondingly correct SMEs.
Why was that not done? Because the real reason that experienced employees are being kicked out of ADP is that the company wants to save a buck and has decided that its employees are "earning too much money". That's all it is, not correcting any problems but creating new ones in the form of dissatisfied and enraged clients, a new cheaply paid, disaffected, and transient workforce, and a temporary boost in stock price buoyed up by labor costs saved. But a reckoning will come. You can't keep throwing experienced people out forever. There are only so many of them. Once they are gone, as well as many of the dissatisfied clients, ADP will be in big trouble.
Honestly I've seen over time the "knowledge base" and "SMEs" that are referred to here are the reason nothing has changed in over a decade. All blockers for progress and obstruct with reasons why things should stay the same because that's how they've always been. The business needs to change and if you can't get on board you better have a life boat.
Dismantling ADP's knowledge base and getting rid of SMEs and other experienced personnel to just save some money short term is crazy. Absolutely crazy.
It is normal for companies to try to reduce costs to increase profitability. That's just business.
It isn't normal for companies to have little to no regard for their EEs, or to dismantle their knowledge base and wipe out their SME's and top performers. Top companies just don't treat their people that way.
ADP has a history of putting the wrong people in leadership roles. Those people have prioritized short time stock prices over long term sustainability.
I voluntarily left ADP about 6 months ago, and could not be happier. Since then I've steered a couple companies away from ADP. I will continue to do so.
So far there doesn’t seem to be deep cuts. I’m sure its devastating for those given their notice. Not sure what’s coming in the next few weeks but you’d think they would have been given notice concurrently, no?
Yeah. OK. Alright. Uh-Huh. Blank stare.
Incompetent associates with lowest pay will save ADP? How will revenue be gained if there are zero satisfied clients who depart ADP for incompetence and dissatisfaction?
Doesn't make much business sense, even for a non-rocket scientist, like myself.
ADP IS still in business to MAKE money, right?
Many operational roles already cut this week. All associates given a 30 day window to post for other internal roles or exit in 30 days. Word is that additional roles will be announced on Monday and most being targeted are pension carrying roles (hired prior to 2015) that have a light number (or zero) direct reports. Suspect that sales will not be impacted with any layoffs until end of June in an effort to not impact year end sales. The opening post on this thread is spot on: matter of time. it is about to get very bumpy. Hope that marketing/ branding campaign was worth all of this. "What are you working for?" Go ahead and post your answer to that question. Get your resume updated.