Looks like the provider area and benefit areas were impacted today
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47 applications submitted since 1.1. 45 rejections. Did not make it past the escreening. 25 yrs with UHG in operations, Provider Ops and QUEST. QUEST is a prison.
I've sat through 4 QuEST layoffs. I've had this job take a ridiculous toll on my life. Once I came to peace with it (as previous posts stated, managers can't control MOVE) and started looking at local jobs, the job market is SO MUCH BETTER. I've applied to other insurance companies, audit/consulting firms (E&Y,KPMG) and hospitals. The pay runs so much higher. Don't let the fear of losing WAH get to you. They've leveraged WAH over everyone's head for so long it's now forced attrition... and they know it. Take control of your life. Not doing so makes you, your family and kids suffer. I understand the need of analytics, AI and streamlining, but UHG has always cut their nose off to spite their face by laying off and going 2 steps back. Dirk knows this first hand. Be glad he's back to reel in D.W. Polaris can't do it all. You need people to get your management to accept the culture you're trying to establish that they refuse to acknowledge. I agree with the middle mgmt post below.. it's happening. Let UHG's loss be your gain. I'm hoping for severance and a layoff after noting the salaries for the same jobs elsewhere. Good luck to everyone
August has arrived for QuEST. From the town hall it was implied certain audits will remain. Reporting for QuEST was hit hard last month with Business Insights. Our area was advised to make sure our personal information was updated in self service today. I'm making the assumption of next week or the week of the 26th. Does anyone else have any insight/speculation/comments?
Rest of QuEST in August = not true.
The rest of BPQM/QuEST? I hardly believe that, please cite sources (word of mouth etc) There are still over 600 employee's in that area.
Lost mine on May 20th no prior warning. Looks like over 200 from QUEST and told the rest will go by August. But I am not certain.
June 3rd was official last day with UHC
Does anyone know how many impacted?
QuEST will never achieve the "customer focused quality" they are aiming for. Middle management has their favorites. Go read Glassdoor, LinkedIn.. it's always the same comments about middle management. The worst ones made it through this layoff as well. Sadly, Exec mgmt doesn't even get to find out because middle management removes dissenter's via CAP, watercooler gossip, etc. Most employees don't go to HR because of lack of transparency , retribution, etc. The supervisor's are scared to death of their manager, so you have no direct support there either. The QuEST area is going to find itself chock full of powerpoint warrior managers who can't verbalize or perform the job of the people they are managing. Assuming any are left. If any are left, they will be expected to perform the work of the 5 people who willingly left.
A large chunk of my previous team under QuEST was laid off today. No warning.
A coworker of mine got laid off in the 2017 round with BPQM. She went to work for Allianz, makes a lot more money and loves her job. Especially loves auditing UHC claims, since she knows the system issues. Let UHC's loss be your gain!
Can confirm my parent lost their job today.