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Treating associates right is a deterrent to low retention. Associates leave voluntarily because of the lack of concern when leadership-associate relationships are strained without resolve. Many associates are undervalued.
When another company identifies talent and enhanced skillsets to help move their company goals forward, they will swoop in and rescue. Heads up, chest out. Be patient, and continue to hone your skills.
Whoever's play this was, it was a disastrous move. Ackman's or Carlos', not a good move. Not a good move at all. Now ADP is paying the price.
This was Ackerman's playbook. He just forced them to push the timeline up. He'd have moved a lot faster on cutting the workforce.
Sad. I understand that part of their incentive was to cut PTO expenses. That said, it the goal was to cut tenured employees with years of training due to the pay they received, and pension expenses, they were successful. One can only hope they get the payoff they expect, as they kept trying to dumb down the job and bring in low paid, inexperienced, employees.
It is sad to see the company we worked so hard to build get reduced to this level. Mr. Ackerman, your serve.
Something must not be working. I've had 2 recruiters contact me this week about coming back as a contractor. NOPE!
I left voluntarily for something much better.
@ZA5Y0uR-3pik - This one of the most intelligent, wise and truthful posts I’ve read here, in a while.
“What they are clearly missing is that to hire the best people, you need to find the best people regardless of geography.”
Much respect to you.
They stopped offering homeshore awhile back..( I know homeshored was offered recently to associates when a building was closed) getting rid of homeshored is just their way of getting out tenured well experienced employees to replace in their one ADP centers with lower paid associates. So you can't say they're letting go older, higher paid... oh no.. we're just consolidating centers, that's all
ADP has invested so much in their strategy of smartshore locations, called "ONE ADP" locations (Orlando, Tempe, etc") and they see it as a far less expensive labor force with a much tighter grip on on-site employees.
Homeshore is a major risk for ADP around retention and fear of training associates to be the best, only to have them picked off by smart competition. By choosing markets that are far less competitive, they can pay less, keep associates longer, have a tighter micro grasp and drive peer level training by having everyone on site. What they are clearly missing is that to hire the best people, you need to find the best people regardless of geography.
This is happening on all fronts: client service, implementation, operations, pre-sales (BC's) and even front line sales (Inside sales locations). This is most certainly not the ADP from our past, but an ADP that is strictly focused on chopping expenses at an all time high pace. Time will tell however, as you can only chop so far into the bone before ADP will get exposed for the lack of top line revenue. The competition knows what ADP lacks in the over 1000 employee market, and they are capitalizing.
Why would ADP get rid of trained labor? That’s what we all want to know. How is it possible that recruiting and training people off the street is cheaper and gives ADP a better ROI than keeping people who know what they are doing?!?!? Carlos; want to comment on that?
I have to ask the same question about letting go homeshore. Many are in the client service area that can’t seem to keep people. I think CS lost more than they hired just due to demands of the job and low pay. Why would Adp get rid of the trained cheap labor they already have working at home?
Why would the company want to eliminate all home shored employees. Is a remote position a cost savings for employers?
independent contractors go first! end of fiscal!
Heard a few home shores in MAS got 60 day notice. Don’t know roles.
So far the target has been letter graded executives which include sales operations, service and implementation. Someone else posted about the pension and I agree, that appears to be a huge target sector of employees that ADP is looking to eliminate the population of. The pension is very costly for the firm, as are the salaries of those tenured associates that have been on board that long. It appears to be a total cost and expense focus. I would bet that sales will be hit as well once the fiscal year closes.
Several contractors' contracts were not renewed last week.
There are a LOT of remote employees across the US and Global. Can there be more specifics to roles and or BU’s?
Just asking those who are apparently “in the know” for months-upon-months now.
Nothing heard across multiple BU’s with booming biz and ONLY remote associates, so far. Maybe it’s just their area of business.
legal was hit last week
Completely agree with the previous poster's assessment.
Layoffs will continue until all remote employees and almost all employees with pension are gone. If you are worried, update your resume and move on.