Hans is so disconnected from reality it is hilarious. The guy can't figure out why the pulse survey brought in such low scores but to save face he considers a c grade to be a strength for the company. If we operate with that goal in mind moving forward we will see the company be put out of business by the competition for such low standards. The reality is the workforce is unhappy due to failed leadership over the last 5 years. Ever since the Verizon Business Wireless merger it has gone downhill. Too many layoffs which has k--led morale plus piss poor decisions from the top with no direction from the bottom. The place used to be a fun place to work but anymore employees solely work to keep a job versus improving the network.
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After the VSP acceptance rate went well beyond expectations, they adopted a quarterly Pulse survey schedule. The mistake here is in believing their sentiment data was out-of-date (or that they weren't asking the right questions). They should have recognized that the format of the survey itself is significantly flawed.
Move beyond Pulse, Verizon. It is old and tired.
@3tsz, thank you for responding and clarifying. That was a stand-up thing to do.
@3tsz ... true about the agreement, I did not write clearly enough about the matter. But in fairness I was replying to the 'dividend' comment more than anything else. Yahoo made a bad deal but Verizon bought Yahoo for 4 billion knowing about this deal, as I recall. I can't help but to think upper execs must have over ridden any good legal advice they were given about the situation.
Staying in line with the thread I think that Hans is just playing the role he was hired to do. I believe we all know that in today's world the projected image is more important than the facts and Verizon has gone out of their way to project a good image to the public and to its employees. The Pulse survey was just one of the venues being used to modify and project an image.
My perception at the moment is the company culture is so fractured that it is not repairable by Hans or any of the upper execs. Hans came with baggage that gave the employee a great deal of mistrust. But I do not think the Board was concerned about this baggage as Hans was hired for a specific purpose and it was not to maintain status quo. In the process of breaking down the company structures the Pulse survey and other actions are intended to soothe and mitigate harsh feelings during the breakdown process.
@3iwd, fairness is important. When you bring up what you perceive to be missteps of the past, why introduce them in this specific thread, in which there is zero linkage?
The contractual thing you mentioned, if I understand the article correctly, was made by the other company prior to their acquisition.
In the article later mentioned, when it read, "Mozilla Firefox makes up roughly 9% of the browser market and is installed on roughly 50 million computers a day." I was surprised.
50 million people get MF each day? Is that true? Though it’s like 150 people a day, it still seemed a lot.
I believe this is the deal that was mentioned.
https://seekingalpha.com/article/4126081-verizons-mozilla-hit
No idea if Mozilla held Verizon to the payments; none the less the fact that a company the size of Verizon, and with the contract lawyers they have permitted this type of agreement to be signed.
@ZDSvABW-3iwd What is the Mozilla Fiasco?
@2nrc .... what is obvious is you have a lack of understanding of the situation. Verizon has continued to pay better dividends that it should have. Their motto is 'Everything For The Investor'. The cost of that is an unpaid debt on the cosmic scale side, bad purchases that had to be written down. I still can't get over the Mozilla fiasco. Constant scaling back on personnel and expenses to support that debt and dividend. When a company does that the investor loves it but that company is walking the gang plank.
The move I see Verizon making after they reach their employee head count is to break up or to simply bankrupt and reorg.
HANS IS THE WORST CEO, VERIZON HAS EVER HAD. Bring back John Stratton. He was in line for CEO and got Screwed. JOHN STRATTON WOULD HAVE BEEN AWESOME AS CEO. Nuf Said.
"...earnings problems could be in the future and if the dividend has to be cut there could be pain..."
Captain Obvious, thank you for tepidly describing a situation that could apply to ANY COMPANY THAT PAYS A DIVIDEND, Nostradumbass.
"...earnings problems could be in the future and if the dividend has to be cut there could be pain..."
Captain Obvious, thank you for describing a tepidly situation that could apply to ANY COMPANY THAT PAYS A DIVIDEND. Nostradumbass.
I can’t see a death spiral but earnings problems could be in the future and if the dividend has to be cut there could be pain
I’ve never been as certain, Verizon has started on a death spiral down all the way until it hits the ground.
He can’t even pronounce 5GHHHHHHHEEEEEE correctly.
The telecommunications industry never figured out how to offer employees a secure future in the world of CLECs (Competitive Local Exchange Carriers) and now, automation adds another layer of uncertainty to many industries - especially telecom.
If more people responded honestly those numbers should be under 50%. Bad decision makers are in charge
why does Hans dress like a middle school boy trying just a bit to hard to fit in with a really bad out-dated hair do ?
You guys realizes that the surveys are probably only created to see who the insubordinates are for the next round of cuts, right?
These posts are sadly right on target. I too was disgusted with a C as being acceptable. It’s truly sad to see how fast things are going south. The reality is 2.0 leadership is THE PROBLEM. Only leaders who drink the cool aide and are yes people survive in 2.0. I am in IT and the lack of leadership is disgusting. It’s all yes people as the IT organization goes down the drain.
I am not sure we will survive this when all the VPs and SVPs are rah rah give me more bonus and I will shout how great 2.0 is 🤮
Trump has internal polling.
Please, if you want an honest assessment, stop the (perceived?) identifiable tracking.
Be that decent.
Have a sheet sent with no mysterious barcodes, and retuned in a plain envelope, you know, anonymous.
Safeguard that the ballots are not stuffed.
Those moves would produce more meaningful and fair assessments of where things stand in terms of employee sentiment.
All this other garbage is meaningless, as there's a manipulation of true sentiment due to the fear of reprisal and peoples cowardly nature.
Why waste money on that, if the truth is the goal?
Here's the issue with the pulse survey. As Manager's, we were pushed to get our folks to take the survey. Emails came above to get your numbers up. Survey's don't work that way. You need to let folks decide if they want to take them. Those will be the real results which can actually help the business. Employees who took them from fear will stack them in favor of the company knowing full well they are tracked. It's plainly obvious they have reports at the Director level of participation from emails sent by upper management down through the ranks.
Yep, had to laugh at it all. I stopped answering surveys several surveys back when one of the scores was in the low 60's (as I recall) and the company considered it a passing. Go figure how a D score is passing. Only in Verizon.
This company is so out of touch with employees it is either intentional or truly we have mindless leadership chasing the 'trending' crowd.
Not one person I talk to on a daily basis is here because they like the company. We are all here for the money and it ends there. No amount of forcing us to look at the horrid 2.0 background on our PC's will sub-consciously make any of us believe we are in a better company today than we were before the purchase of the Vodafone shares.
@Hans ... all due respect to you sir but this is not a company that needs to be 'trending' or trying to project itself as a social media darling. We are a communications company whose responsibility is far greater than a trending social media image.
P.S. that black background with the white 2.0 on my PC does not give me, or anyone else, a bright and cheerful image to look at as we go through our day. How about asking IT to ease up on the Theme restrictions.
Six sigma scoring for pulse results!
I used to love this company and now I can say I legitimately hate it
C is a pass at all universities :)
My guess is there are many employees who enjoy working for the company. It's all perspective. Relative new hires wouldn't know any better. I'm actually surprised they got over 70% in some of those categories. I would love to be able to read the 28,000 comments. 🤪