I'm a customer, not an employee, who once worked at an Academy store in the San Antonio, TX area {but never again}. While shopping there not long ago, I sought assistance from a middle-age male store employee, His reply was, "I won't clock in for another three minutes." ; turned and walked off. About that time an elderly store employee walked up and I asked if he had heard that. He replied that the first person was afraid he would get fired should he assist me "off the clock". He went on to explain that in the years that he had worked for Academy, there had been so many BAD recent policy changes; that this particular store was experiencing a complete turnover of personnel every 90 days; that the store could not keep good, experienced employees, department, or store managers; morale was very low; theft by both customers and employees was high; and no one, but no one was interested in listening or taking action. He added that he had no "assigned" job or department, just worked wherever they told him to each time he came to work, depending on who had recently 'up-and-quit'. He added that all this did not bother him as he was a widower and only lived about 5 minutes from the store, thus this job helped him pass the time and buy stuff for his grand kids. Now days, I go out of my way NOT to shop or buy at Academy. Since the family sold the business, it has definitely gone to hell.