In the last week, stage has laid off 20% of its staff starting from their insanely top heavy corporate offices all the way down to the money makers, customer sales. It has ILLEGALLY changed its severance policies and screwed over many former and current employees. This company has long been fighting to stay afloat but seems to have a basic lack of knowledge when it comes to logistics and merchandising. The company has been hemorriging money on pointless restructuring for years while completely ignoring a failing business model. Glazer is the epitome of the golden parachute CEO that cares very little for actually growing a business but instead delivers recorded conference calls that are mocked mercilessly for their 3rd grade level "readings" obviously written by the sadly under gpa'd legal team. This company, the board, everyone involved with making decisions from the top down has been mailing it in for years and it shows everywhere but in the stores. The only reason the business has succeeded where the Sears' and jcpenney's have failed is because of dedicated employees. The corporate structure seems to have no idea how to keep a business running. Long story short, they've been lucky, and like a gambler on a streak, they let it ride instead of cashing out and reinvesting in a more solid business model. People are looking for a stable pricing structure whether it be off brand or name. 3 different sale sets in one week isn't going to turn a profit on the same 6 dollar shirt. It just costs more in advertising and floor labor, which creates less customer service (the only backbone they had left). It's sad to watch a once profitable segment bury themselves in mediocrity based on nothing but poor planning and pathetic leadership.
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Stage is doing a massive layoff at corporate office in Houston today...
All of these comments are so spot on. There are many long time associates who are going to be out of a job. There has been poor management from top level for a long time now. Its submits, submits, submits and style circle rewards and magazines while customer service is no longer a priority. Its very sad to see this happen to a company which had such potential. I have watched it go downhill for the last few years and it is so sad. Whomever wrote about the massive markdowns and the sale set several times a week is speaking the truth. Start looking for a new job now.
never more true words spoken !!!!
I was one of the employees let go during all of this. I was brought in only to have my keys taken, the script read to me, and then proceeded to be escorted out of the building. It’s not only a slap in the face but an insult to me for having worked so hard for a company only to be treated like this in return. The company is struggling and grasping at straws at this point to save every penny possible, regardless of who they let go of and how they do it in the process. I would highly recommend if you work at Stage stores, getting out while you can, and before they pull your job out from under you.
I am one of the 20% who was called and given the “restructuring “ speech. My job was being eliminated from the company, and I had two options. 1: take a PT sales associate position making $2.00 LESS an hour, no benefits or guaranteed hours or 2: Take the offered severance package, which is a joke. I took option 2, I was given no time to think about it... I had to make a decision right then. This whole “restructuring “ thing has devastated so many families in my area. We all lost our accumulated PTO time, I had well over 88 hours left....
This article is so right on! Top corporate management is so out of tune to the actual real world of what goes on at store level. They spend enormous amounts of money everywhere except where it should be spent which is having employees in the store to provide great customer service. Sad indeed.
I am a long time employ for a Stage business and I hear over and over and over from our customers how they can't get anyone to help them anymore. This is true, because it seems every week we operate on less and less payroll. The company just doesn't care about its customers or employees.
Bottom line really and truly is they just don't care about the customers.
All they really care about is that we all get "submits" which is signing people up for the company credit card. Our customers still like the Stage merchandise, but do not like checkout procedure where they are badgered to get a credit card which they don't want. I have personally seen on several occasions customers just leave their merchandise on the register and walk out because they are so tired of the checkout hassle.
Employees hands are tied. If we don't get submits, we are out of a job. It doesn't matter how good we are at the rest of our job, if we don't get submits; we are out of a job.
Moral is so low at the store it's just about non existent. Employees call in "sick" almost every day. Employee turnover is high. Employees in my store still care and try to do the work of 2 people. Really, we do. But it gets so demoralizing to work so hard just to have the company tighten the screws even harder and want us to do the work of 3 people! You just can't keep up that pace.
They just let so many really long time employees go. One day they were here, the next day they were gone! And some of these people were dynamite employees and managers. It didn't matter, they were just gone. We are all still in shock over this. Everyday we go to work wondering if we are next. If you are a full time employee, you have a target on your back.
Stage needs to lay off the top corporate people and ADD people to the stores to actually take care of the customers.
Your statement about sale sets is so right on as well. The wasted time we spend at store level setting, unsetting, setting, unsetting several sales each week is HUGE. It also is a major confusing mess for customers. Customers hate the ever changing adds. But again, Stage doesn't really care about what the customer wants, feels, needs or likes.
Also, corporate gives us massive amounts of clearance markdowns ALL AT ONCE to do along with the sales sets, trying to get submits and then maybe, just maybe, help a customer. Plus, the tools we need and use to complete these massive markdowns are old and don't work. I don't think there are too many employees in the store I work at who wouldn't rather be having a root canal done than having to do markdowns with the ancient tools we have to use to accomplish the job. The hours, and that's no exaggeration, we spend on the phone holding and then trying to talk to tech support to fix these tools is astronomical! Corporate should have to come to a store and actually DO the massive markdowns. Then they'd see how extremely difficult it is to actually accomplish the task.
We at store level would not be surprised at all to come to work soon and find the doors locked for good. You can feel it in the air everyday that Stage's days are numbered. It's so sad, because Stage was a great thing to our customers at one time. And what makes us employees really mad is that this did not need to happen. It has happened due to the arrogant stupidity of the upper corporate management. Sad indeed.
Do you know if they’re closing any stages?