Rolling Meadows is the last new Call Center location that Verizon Wireless will ever open corporately, and even that’s a loose definition since it’s really a relocation of the former Elgin, IL call center (much like how ironically, Columbia, SC was moved out to the suburbs a little under a decade ago, in Elgin, SC).
There will be no new corporate call centers in the US for VZW, and as we’ve seen over the past decade, unless there’s a convincing tax abatement reason to keep a center open or relocate it within the state to maintain or offset the tax rates, Verizon will close it without prejudice.
Does anyone from Illinois know why Elgin was moved down the Tollway to Rolling Meadows, and not simply shut down like Lincoln or Mankato?
Posted at @Z8b2SME-2zmi, I thought it belonged here as well.