There are vast difference s in this company. I remember having to cover for a team mate that was downstairs selling cupcakes for a cause. She did this several times a year to "volunteer". So you pick up the extra work, where is your time? When do you get to get a break? can't volunteer on weekends unless its on your own time. Some groups allow for slack time and others are in factory mode. Been in 3 different groups with different mileau. Its all about the management. Of course, they want to get their bonuses so its crack the whip at most of us. Employees need a voice at this place. There is no place to do it. Our raises are based on good production and behavior. Don't question us/do more than your share and we will maybe let you stay.
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I like the comment about smashing the keyboard. You are alone in this company. There is no one on the employee side. As long as you smile and kiss a--, you are worthy. Occasionally there is a leader here or there who takes the responsibility to heart and you survive because of them. The few I knew years ago are gone, RIF. Lets look at the bigger picture. Its a for profit business. Your government tax money set aside for health benefits has been portioned out by a company who decides who is going to get it, and for what. Mostly denials, the money is funneled to put a lot back into the pockets of the board members. This is legal robbery. While they put that big promo out there to be so caring towards members, their staff, so big into diversity, the elderly are the most stomped on population including their own employees.
2 hours on a medicare call being yelled, sworn at, insulted and TOLD BY LEADERSHIP I COULD NOT DISCONNECT EVEN THOUGH THE CALLER WAS BEING VERBALLY ABUSIVE!
After, I told the fll and tl that IF that had happened in my office when I was in direct practice, that person would have been escorted out or at minimum, requested to pull themselves together before attempting another conversation. They said, nope, you have to take the call. Apparently, the same leadership is still there. NO surprise.
Smashed up my keyboard once
Yes, I've cried, mostly due to evil, hateful, lazy, stealing from Humana leaders that are in way over their heads. You can't help those people and that's pretty much whose running the ship!!
I cried to my boss before about the stress and work load in SNP. And i know most others on the team did as well to her.
crying only gives management more leverage over you. Find a way to hit them in the pocket book. Its the only thing these people and their cronies understand.
Yes when I was moved to SNP after RIF and found out all others that were affected were let go 2 weeks early. Not only were we forced into a position we hated but we got shafted out of 2 extra weeks of “severance.” I was so completely done after that occurrence.
Below poster, omg. Really?
Humana lacks empathy and distracts employees with heavy workloads to avoid attention on the selling of human flesh for a dollar. Since they are such a large presence in the "healthcare" (tongue in cheek), industry, they are able to set standards for other companies to exchange human life for money. There is nothing about Humana that doesn't make me cry. I do hope more and more people hit them in the only thing that matters, their pocketbooks, both members and employees. Shame, shame, shame on Humana.
Yes. Many times. The stress was so bad. I remember the times that I was in an ethical dilemma.... when Humana refused to pay for someone's chemo or insulin in a timely manner and the member could not afford it. They would be so angry and say I didn't care. But I did care but since I was associated with Humana they didn't. I too, tried to help but the "process" ensured that not receiving timely treatment would most likely result in serious illness or death and I was associated with this outfit. I am so peaceful now that I have left. Everything in my nursing fiber and core being including my Nightingale oath was in direct violation with Humana's ethics. The multiple times that Humana said doctors did not fax things when I saw faxes myself or knew the doctor's or colleagues personally and it had been done not once but 3-4 times. The innermost part of my being was being stretched and all of the prayers in the world and tears did not help. Until I left this blood money operation, I had no peace. I don't cry any more.
Yep, was laughing so hard there were tears streaming down, my sides also hurt.