So when are global fsm’s going get the demotion to become techs again? We all know there are too many FSM.
5 replies (most recent on top)
Ours are (for the most part) fantastic and some of them were "re-badged" to Xerox and took over Xerox Techs, so not sure how most are being "moved". But none of ours lost their positions
Field Service Manager. Depending on what core for xbs, they are supposed to assist techs in the field, but not all are helpful
What's a fsm and what do they do
On July 1, 2019
Since Xerox ASM’s are way above the 15/1 ratio, I’m not sure what will happen once XBS techs become Xerox employees and teams are reassigned.