Thread regarding Sears layoffs

delivery call center

Cant get a real person on the line to process an ROR. Ridiculous. What's going on?

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Post ID: @OP+ZpZM9GP

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IT systems are devolving into caca and no one knows how to fix them.

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Post ID: @6uba+ZpZM9GP

Hour to hour and half to set up even exchange for dented appliances every day.

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Post ID: @4ntd+ZpZM9GP

Yeah--what is up with getting through to delivery? The hold times are ridiculous with member's giving up and coming to the store for help.

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Post ID: @1sus+ZpZM9GP

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