As an adjunct for many many years, I can see the problem from the outside. Too many chiefs, I now have way to many bosses , all of them wanting more and more meetings, calls to students, emails to students. If Everest is going to survive, fire a lot of the so called program directors/small chiefs, stop pushing the teachers to use the stupid Citrix/Talisma, let the instructors start focusing on the student s work and hire more student counselors/admissions. They should do the Citrix/Talisma. Way too many little chiefs that do not generate money. I had a way better retention rate before I had to start calling and emailing everyone. Its not working, we allow students to post anytime, so they wait until the end. When we as instructors could tell them to post or lose the opportunity, the students stepped up, why should they now, when they can wait until the end.
Bad direction from above. These little program directors and other bosses are a waste of time. They spend all their time checking if you called or emailed. Worthless, no one answers their phones, I wouldn't if I was a student. Go back to when the instructors could creatively work with students.