Thread regarding University of Phoenix layoffs

We have no idea how to run this business so lets distract everyone by throwing technology under the bus

Last but very importantly let me provide some additional clarity around the near term disruption from our new online classroom at the University of Phoenix. As I mentioned last quarter, the University recently completed and rolled out a new modernized classroom which was a massive undertaking. This platform overall will be an enormous upgrade to students and faculty as it is significantly more advanced in functionality and learning capabilities. It will allow us to capture and analyze data around the science of learning, which we can then use to further improve the student experience and outcomes.

Unfortunately the conversion to a brand new platform is more challenging than we had originally anticipated specifically given the size and scale of the implementation. And that resulted in a greater than expected impact and retention, and again Brian will address the financial impact on that in just a moment.

We’re a 100% committed to fixing all the issues relative to the new classroom as quickly as possible and infact our teams have already made substantial progress. We’re on track with our plan to aggressively address the technical issues related to the classroom and have also accelerated the future enhancements. These include ensuring the classroom is compatible with a broader range of browsers and our other operating systems at all times and that cost content is more readily accessible when access through third party providers.

We’ll continue to improve usability with additional upgrades to provide enhancements throughout fiscal 2015, enhancing the ability to quickly provide the tools and training their students, faculty and grad teams needs to maximize the benefit in the new classroom and platform. Beginning in January, we started the roll out focused effort to help bring some of those students impact about their classroom back to the University and we’ll provide an update in the next quarter on our progress in this important area.

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Post ID: @OP+ztlKabw

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How many millions of dollars and years did it take to make that steaming pile of bat guano? Total failure of management.

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Post ID: @cVJ+ztlKabw

Even if the classroom did work no one would go here except for the couple of months it takes to get the free money.

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Post ID: @Cgm+ztlKabw

Heads should roll

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Post ID: @w6h+ztlKabw

Maybe a poor but expensive educational experience was the reason and the tech issue was a handy excuse to leave.

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Post ID: @c4E+ztlKabw

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