I'm new at Exxon. I received very limited training, if you can even call it that. Despite that, I'm expected to know how everything works, including the things that were never explained to me! If I don't, I get yelled at. I've tried asking some of the people I work with for help, but they usually brush me off because they're too busy (or so they say.) Is this how things usually work here? I'm about ready to walk out and never return.
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Poor employee is spoonfed information and can't figure things out on their own. Lol. I'd worry Bout the NSI target on your back worthless employee. In person trainings are by and large not needed and a complete waste of time.
Poor exxon employees have been conditioned to think that power points and SharePoint videos constitutes an actual training program.
If you’re talking LinkedIn learning on PowerPoint I have to agreee!
Anything else you are on your own at least in the upstream.
That's BS. I'm a technical engineer. There is plenty of webcats to understand the vast majority of the information.
Training? What is training?
You’re waitlisted baby!
No equivalent to webcast for engineering and tech roles.
Besides people want to work at a place where the employer invests in their career development. This is no longer happening at ExxonMobil.
What training? They throw you in and hope you fail so they can PIP you.
Idk why you all are complaining about job training. There is a job manual or webcat for everything.. Those unable to help themselves are not a good fit with this company and are probably going to get let go soon.
Those people won’t help you because they have issues with job security. When I started at xom it was all about team work and we helped each other. The current toxic environment started several years ago when we quietly started forcing people to retire and cut people to downsize.
If there WAS more training, people would claim that EM is trying to brainwash them by sending them to training. Just get to work. If you don't know how to do something, research it or ask someone. It's not hard.
@axa+1aPVQ0Lh I can see how the way I phrased that can be misleading. I’ve had 4 roles with multiple desk responsibilities in each role. Have been here 6 years, so wouldn’t say I’ve been here a long time or that the way I was trained in my first role is outdated or different than the way things are done now. My most recent role had a mixture of desk manuals and on the job training. Heck, I just gave an example of when I received training yesterday. Nice job trying to discredit what I said though. Was just offering my perspective based on my history. I clearly said it may not be the case for everyone, especially in different organizations.
Ah yes SAP "training". I still haven't figured that sh-t out. I just know how to click the link and put in the code to pull up the pending PR. I click the green flag to approve. What am I approving and where does it go after this? Who knows? Can I ever look at this PR again when it comes time to code the invoices 3 months later? Who knows?
It is well known that SAP is Germany's revenge on the rest of the world.
Worst case environment I ever work at.
If at the interview they say 1/2 of what happen inside Exxon I would never be here.
My boss lie to me all the time. Very bad place to be.
When SAP was rolled out last year, it completely changed how we set up payments in our department. Our manager hounded the company to train us, but we were told to read a manual and figure it out on our own. Good times.
By you saying half your roles you relied on desk manuals and the other half you relied on something else, that implies that you have held many rules with the company. That would also imply that you have spent many years with the company. Training has long gone by the wayside at Exxon mobil and training for a position that you’re transferring into is a lot different than training for your first position with the company or even at all.
Did you consider that perhaps those are two different groups of people saying two different things? Did you also consider that we all could learn something from each other?
I remember they sent out 2 contractors from EMRE for training. They both left the company
First it was boomers know nothing. Now boomers are being blamed for not mentoring younger employees and sharing their extensive knowledge and valuable experience.
H#ters need to regroup and get the story straight.
That's the norm. You either sink or swim.
I was in controllers and everyone was willing to help when I had questions. Obviously, I would not go to someone with questions without having tried to figure it out myself or try to find the answer by reviewing past work or reading manuals/guidelines. I’ve never had someone not willing to help me out after it was clear I did a little research prior. I’ve also noticed people seem like they want to talk when you email them long questions, but if you can Skype them to set up a brief on the phone chat, people are (usually) much more pleasant to talk to.
Anecdote from yesterday: I had to reach out to two different people who were experts in an area I wasn’t as familiar with. Both of them seemed disinterested in helping when I originally sent them IM’s, but when we got on the phone and started talking, they were very pleasant and had quite an enjoyable conversation. They also appreciated that I could say “this is what I was thinking, what do you think?”
In terms of actual training, all half the jobs I moved into had desk manuals and the other half did not and I solely relied on the handover training and taking my own notes. Both styles worked out fine for me. Granted, controllers is probably less complex in many job positions than engineering, so not sure you can figure it out yourself with no business knowledge.
I do remember being nervous right when I started here that I didn’t know how to do anything (being a new hire with no experience), but I’ll never forget how my supervisor and the person who helped train me told me that we are not expected to know how to do the work right when we start and that the first 6 months are supposed to really be a learning phase. I can imagine that would be more difficult to soak up information when you’ve been working from home the whole time. Makes it less natural to pop over to your teammate’s desk and ask a quick question. One of the big downsides to not being in the office. People have an easier time brushing off questions or ignoring IMs by claiming to be “busy”. That didn’t happen as much when you walked over and talked to them in person.
Idk why you all are complaining about job training. There is a job manual or webcat for everything..
Preach. The older gen hates incompetence but doesn’t want to contribute to our competence. We’re going to learn what we need to learn but don’t be mad when it takes twice as long as you think that it should when we’re learning everything from the ground up. You’re going to have to suffer with us on projects and in meetings until we get there. So you can complain until we get there or you can help speed up the process. That’s your choice. Even if you think that makes us worthy of NSI, just know I replacements are going to go through the same struggle and end up in the same position.
Boomers have this weird “figure it out” mentality. They think you should be born with everything there is to know about your job in your brain. When you don’t, instead of seeing that you’re capable and trying to learn, they tear you down and try to make you feel stupid. It’s the only thing keeping their blood pressure down these days. They see job training as a waste of time and think you’re entitled for requesting it.
It’s simple, the older employees love watching the younger ones fail. They take pride in withholding information and making your job harder. They feel like they had to struggle so why wouldn’t you? I am a second-year employee that just graduated school and I’ve had people with 30 years of experience try to shame me for not knowing everything that they know while refusing to teach me. That’s why I do 50% of the work that they do. If you refuse to teach me, I just won’t do it. It won’t get done. Works for me. We can all be petty. Let the games begin.
You most likely wont make it, have you tried a friendlier environment like Dave and Busters or Disneyland?
I’m in controllers and I feel the exact same way. When you ask people for help, they act like you’re already supposed to know the answer to the question you’re asking. I had no training and I’ve only ever worked remotely because of Covid. No one here is willing to help but everyone gets pi---d off when you don’t know the answer. Then your supervisors wonder why you don’t want to ask subject matter expert‘s or advisers for help. When you do, they either Yellit you, belittle you or straight up don’t respond to your emails. I’ve never seen anything like it. I worked several small jobs to get through college including fast food and I got better training there. Poor training plus laying off the older groups of people plus attrition is going to be the downfall of Exxon mobil. There’s no future here. The fact that Exxon employees even feel comfortable yelling at other people is odd to me, especially for corporate America. I’ve been on conference calls were people literally start screaming over other people to cut them off. Highly unprofessional.i can go on. I’m just happy that someone relates. I have a friend in unconventional controllers and they complain about the same thing coming from the XTO employees
Sink or swim. Sounds like you are sinking.
Training for what? Just copy and paste from something that is already there and modify accordingly. It's not that hard!
@OP+1aPVQ0Lh be very careful about sharing such statements in EM. It will be used against you during ranking sessions, a simple comment stating that you are not "pro-active" to find a solution will instantly set you up for failure.
Please use EM culture to your advantage. Create a situation where you can ask an experienced colleague in front of their supervisors or managers, you will have a higher chance of getting help, because they need to display winning behavior! Welcome to EM!
@zwu+1aPVQ0Lh it is the dog eat dog culture of EM. Accept and embrace it or leave.
Fairly typical. Buttheads keep the secrets so they can do their jobs while you struggle so they can look good and be more valuable.
I was asked a series of 'what if your co-worker did this?' questions when I interviewed. I thought those questions were a joke since ExxonMobil hires the best and brightest. Yet, I saw every poor behavior presented in those questions during my first year on the job.