Thread regarding Allstate Corp. layoffs

I am in no way pleased that thousands of corporate employees will be shown the door. So many of you have been excellent partners with the agents. NOW y'all just might understand what the EAs have been facing for a few years now. We have an EA contract "supplement" that can be changed unilaterally at a moment's notice. Agents have already taken a 10-15% pay cut (and, no, the increased new business variable comp will never replace the lost renewal comp). Once the Integrated Service Solution becomes mandatory, and it will as soon as they have the capacity, agents' renewal commissions will be reduced by another 25% (including the required Allstate supplied phone systems paid by agents). The Allstate mantra to its agents is spend, spend for more sales staff and more marketing - internet leads. TW and his top cronies don't have our backs either.

As a current employee I am insulted by the arrogant comments about this being basic Business or Economics. The truth is this company will do anything at the employee expense as long as it produces a return for the shareholder or Executive leadership preservation. Need I remind you of the salary freezes put in place a few years ago and the Health Insurance situations some regions experienced. How about their plan to eliminate all California employees, a plan put in place because they were tired of being sued for violating labor laws over and over and over again......then filling those vacancies in states w/ no overtime rules for "Exempt" employees. It is also true that they do have Quick Photo & IT call centers in India, at the expense of US jobs......it speaks volumes. How about the Hypocracy of Work Life balance, or NOT recognizing the friday before the 4th of July as a Company holiday because of need to severe customers, yet Tom W's cowardly attempt to avoid political pressure by giving us Friday Juneteenth as a Co holiday. Not taking away from the value of juneteenth but both should be recognized holidays.... Allstate exists because of the United States of America.

That said, the level of "Transparency" viewed from my level is clearly pretentious and self serving. Their actions demonstrate they don't care about the employee. So, if I do survive the overhaul, I will do all that I can seek employment elsewhere because I can only imagine what additional demands will be placed on those left standing who work in "Exempt" positions in states with overtime laws favorable to Allstate.

MY POCKETBOOK SPEAKS LOUDEST
GUESS WHERE I AM NOT SPENDING MY COMPANY FUNDS
FOLLOW THE MONEY ALWAYS LEADS TO THE TOP ...............POS

Across the board. No one safe. They’ll be looking at tenure, age, salary, etc.

I read in a previous post...what is fsb? Lots of contradicting information. CSL states there has been a hiring freeze, but people here stating they just got hired or are going through the interview process. My TL said in the same day that they just hired a whole bunch of adjusters (she didn’t mention if these were internal hires or not). She also just mentioned she and her spouse are buying a home. Who does that in an uncertain job market? We all know that they are aware of knowing much more than they say they know. People are worried and mad, but it would be nice if we can keep this platform as fact based as possible. A place where we can share our knowledge of the future outside the corp realm where they’re not telling us squat. This should be a space for is to support each other and arm ourselves with as much information as possible. I really do like my job, and I understand the hardship of Covid, bit this is happening at the worst time when looking at the current job market. Maybe other companies will see this as an opportunity to hire qualified people. I’ve seen other postings for companies that pay well...unfortunately I’m not close to sny of their claims offices.

Typical. Growing a market by over 20% then be told it’s not good enough...

I'm literally going through the interview process with them right now. Guess I need to keep looking.

I was only hired a few months ago. There are a few more on my team that are fairly new also. Why hire knowing they are going to cut people in the near future? Ugh!

Company sliding because they don't have enough employees to do the job the way it's supposed to be done. Layoffs should be at the top. Maybe start with all the bonuses top level executives get. There are good people working there but you can only stretch so far before they break.

Allstate don’t forget your fairy tale moral. The Moral lesson of the goose that laid golden eggs is, we must not let things which we desire to manipulate us to get and be eager to have that thing. ... The moral of the story Goose That Laid Golden Egg is the folly of being over greedy which leads to destruction of the source of benefits to a person.

Any news about Ivantage commercial .layoffs?

Honestly, over the past year or two and with the focus on Underwriting Transformation, the idea of streamlining underwriting processes to make a better customer experience kind of pointed directly to less employees eventually.

1. We have been creating a platform that agents will use as a search engine to look for guidelines, job aids and even COVID processing changes updated daily. That will eventually be edited and optimized enough (by underwriters who are currently handling agents call and learning what questions are being asked) that the need for agents to call in (or chat) with an actual underwriter will drastically fall. Like many jobs- AI is being designed to take the human out of customer service.
2. While being trained to process in the moment for escalators and such- much of the operations work is done in India. It is impossible to communicate with someone when an error is made. BUT they are being trained to handle more processes. The reason AS continues to train current employees is solely to prevent the rumors from forming about large layoffs and to see if the need for a skeleton crew to continue updating these transformation strategies- but, in hindsight, if a company can be even more efficient (every employee knows what efficiency is- and stresses over it everyday) and they can be MORE efficient while shelling out LESS AND LESS money- it’s only natural stock holders will choose more money over employees. It’s business. And it’s everywhere. It just Allstate.

Unfortunately, we live in an economy that literally every single person is replaceable. We are not protected to keep a job. As much as it makes me nervous and I feel that allowing this time for speculation and rumors to build on sites like this is even more detrimental for employees. Being transparent about a decision that was made a year ago would be ideal. But- I’m reading that many heard from managers the such and such should be ok and lay-off will not effect many- history shows only a small amount. I can’t say, with as far Behind as Allstate is in technology offerings and optimized/ seamless customer experience from their direct competition, that this couldn’t possibly be the largest lay off in modern company history. But it’s all speculation, could be 2 people, could be 15,000. We don’t know- and since the company still needs help with a couple more program launches (to make AI more seamless) in the coming months- we won’t know. Again, welcome to business practices 101.

Praying for all Allstate employees- no ones job is safe, not even the boards. If I found a job at the end of last year, everyone can.

Outsourcing has a number of unintended consequences, effects on brand loyalty and satisfaction — both for a company's employees and its customers. Outsourcing can also lead to disruptions in the labor force and even cause entire communities to become deserted. Finally, the unintended consequences of outsourcing can spread to the countries where the work is being sent. Tom Wilson, we will speak with our pocket.

Tom Wilson lacks courage and during these trying times is displaying horrible leadership. The company pushes putting people first, claims service values, and all kinds of moral guidelines but when push comes to shove the CEO remains cozy on his cushion and doesn’t bat an eye while thousands of people and their families are impacted. Many other company leaders have taken pay cuts to reduce layoffs and this guy’s response with his $16mil is pathetic and deserves no respect. Eventually we should all strike or start a union. Step down Tom Wilson, what a coward.

What is HO?

To think that this squirrel CEO Wilson made 16.4 million last year, you would think he could afford a better toupee!

I guess you are in good hands with Allstate unless you are or were employed by them! My family and I cancelled our Allstate policies today.

I think it’s outrageous that the Allstate would seek to reduce its “headcount”(hard working workers who need to support their families) as defined by its greedy CEO where: (1) Its CEO made 16.4 million last year; (2) it made 4 BILLION last year a 121% increase from 2018; and (3) it bought back 3 billion of stock buy back. Please don’t go for the con! This is very simply about the stock price and the shareholders in an offensive attempt to boost the stock price on the backs of their hardworking and loyal employees. Shame on you Allstate and CEO Wilson!

We were just told a few months ago no layoffs and now there will layoffs that have been in the works for some time? I have seen and heard so much bad from Allstate. I do not trust management in any aspect.

The company line has been that it wants to enable employees to contribute to their fullest potential, and it would make sense to re-purpose employees, so I'm confused about why the surprise layoffs. It would seem so much better to give human resources (AKA employees) a chance to develop in to other roles, not just let them go. Like a lot of the decisions, I just don't get it. I guess that's why I'm not in upper management.

Kinda reminds me of another company called Sears.

What about new hires scheduled to start in a few weeks?

How is it gonna be decided who gets laid off? Merit based off of our review? Seniority?

So this is one that will make you chuckle.....following all this BS about how they will take care of us and respect us and do right by us, my manager has the audacity to schedule a call to discuss FSB!!!!!! WTF!
Does he think this is funny? It was funny before because FSB has always been a joke, a carrot that they dangle and then hit your over the head with at the end of the year, but now its like “lets look at what you will never get and don’t let that door hit in the a– on the way out!!!

The real story is the stock buybacks. $Billions in stock buy backs over the last decade, including continued buybacks, totaling $3 billion, this May!

Money that enriched the top 1 percent of the country. Money to artificially pump the stock. Money that could have been used to keep employees

SHAMEFUL

"Claims Values", "Shared Purpose", "Claims Compass"............"we are transparent"............all lies and deception from Wilson, Shapiro, and company. I noticed none of them are being cut. It will be difficult for them to live off of their $16M and $4M annual salaries, respectively. One other thing to consider, is that damage they will do to the Allstate name. Posting a profit, not affected by COVID, and yet they lay off thousands. Word will get our just what sneaky, deceitful and lying snakes they really are, and people will cancel their policies. Instead of cutting workers, why don't they trim the fat with high risk customers. We have all seen customers who have been with Allstate only a few years, but have $30K plus in claims. Multiple hit and runs, multiple thefts, multiple vandalism's. Get rid of the junk customers, and keep the good employees.

Tom Wilson is a backstabber, he has no issue looking you in the eye and lying to you.

I work in Express and have changed roles to ABO after COVID. I can definitely see claims being affected. I would not want to be a field adjuster right now. Honestly, we are no different than every industry. Cutting the fat. I’ll move or wfh in a different position. I’m not worried.

Allstate prepare to export your product to India. American workers pay your salary because we buy your products. Do you offer your products in India? This is 😢....dumping my Allstate stocks and looking new insurance today.

I suspect if an SCO has 5 attorneys or less, the attorneys and paras will be shifted to WFH. Admin work will be mainstreamed from larger offices- maybe even out of state. Other insurance companies use this model with a clearinghouse for mail and scheduling anyway. We will see the number of attorneys stay the same, and perhaps even grow- but the mantra will be work remotely as much as possible with some attorneys without even an office to go to.

I think my office will be pretty safe since we are the office that handles the big Uber contract . Commercial adjusters should definitely be safe , the industry is moving in this direction anyway.

The duplicitous words coming from the executive suite are par for the course. Placate worried employees with platitudes and BS (“no layoffs planned “). Roll out massive layoffs week later. Had. Similar situation where VP told team of 50 talks of layoffs was nonsense. By end of week, 48 people shown the door.

Those COVID-19 premium refunds to customers had to get paid for somehow. This is what happens when you value your customers more than your employees. Allstate has better watch it, or soon they won’t have enough employees to care for their highly valued customers.

Last townhall they say no layoffs, we're doing great! Yesterday, thousands of layoffs over the next 90 days, and this has been in the works for over a year. The new face of Allstate, lies and deceit! We keep you floating through all our lockdowns, and what do we get? Those "good hands" giving us the finger and cutting us loose into a rotten job market. Thanks a lot.

The employees are incurring personal expense working from home. Studies show the cost to the associate is 100.00 additional per week.
In addition and more importantly are two additional factors:

1. The company will save millions/billions of dollars on real estate leases/property no longer needed including electrical expenses, security, copy & fax machine leases, building operations when offices are closed or downsized.
2. Board members and CEOs are continuing to receive their quarterly bonuses? This is never mentioned but the performance bonuses are paid while the associates are being released.

!!! LEAN IN !!!

This is disgusting! Almost all internal employees transitioned to wfh to keep business continuity during the pandemic. The company expected us to us our personal internet and hardware to keep the business moving. I thought we would be rewarded with some sort of bonus, but this is absurd! Way to go....now we hurry up and wait to find out if we are losing our jobs. Way to reward dedicated employees.

What a sin!

Funny how employees haven't known for a year and they say they are transparent. I wonder have they mentioned all the jobs going to India to the American public?

The Virtual Assist app is the end for field adjusters . Those lucky to accept roles in the VA department will stay .