Thread regarding ExxonMobil Corp. layoffs

Employee service systems are a joke.

Not sure how to do something? Fu-k you. Got a question? Fu-k you. Need some help to understand something? Fu-k you.

Spend 2 hours researching or start a ticket and wait 5 days for a response. What a waste of my time.


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Post ID: @OP+1kt1m6t9v

9 replies (most recent on top)

@OP We used to have Yammer for this.
Whenever a new system rolled out and inevitably confused half the workforce, people would post about it publicly. Sometimes the feedback was harsh, but at least it was visible. The teams responsible had to see it, respond to it, and occasionally even fix things. Now Yammer is gone.
So instead of employees discussing problems where the company can see them, we're discussing them anonymously on layoff forums where nothing can be acted on, acknowledged, or improved. Without a public forum, every rollout can be declared a success, every metric can trend upward, and every employee can be assumed to be completely satisfied. The complaints are still there, just no longer visible.

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Post ID: @gs+1kt1m6t9v

@cw the supervisors have the same system for support. So in what world do you think they have better access to info.

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Post ID: @fk+1kt1m6t9v

It is designed to stiyme and sabotage you. No one helps and the stupivisors are no help. The ones who know how to navigate the systems horde the knowledge and use it to excel.

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Post ID: @cw+1kt1m6t9v

Just like little league sports in today’s world. You get to be on the team for the chosen to play.

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Post ID: @c6+1kt1m6t9v

This is the plan to get all of us PIPed.

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Post ID: @b6+1kt1m6t9v

Not even a chance to respond to ask if your issue is addressed. They just close it and you have to open a whole new ticket to go through all the motions again. How is this better?

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Post ID: @ak+1kt1m6t9v

And when you get a response to your ticket it often doesn’t solve the issue

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Post ID: @a7+1kt1m6t9v

Truth.

Thank you Polaris!

Polaris su-ks.

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Post ID: @a6+1kt1m6t9v

IT “help” is now AI sending you links to KB articles of things to try. Spent hours last week and finally just gave up and called it an early Friday off. Will be back in Houston Monday and go to an IT center in search of an actual human.

They expect us to do everything our self now. Waste of time. We should have specialists who are really good at their focus area not expect everyone to do everything

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Post ID: @a5+1kt1m6t9v

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