Thread regarding Charles Schwab Corp. layoffs

Setting the Layoff Process Straight - Everything You Need to Know

Director, I have laid off more than I want to remember over these past 10 years. Here is how the process works.

You will receive a meeting invite from either your Director or MD. Usually it's a "quick catch up" or in previous cases, a meeting that you planned on having that we "move up" to an earlier day and time. These meetings will be in the morning, up until around noon. When you receive the meeting invite, it will almost for certain have two people on it - from an HR perspective, there needs to be a witness (a wing-man or wing-woman). Sometimes, this is HR, sometimes this is the MD with your Director, sometimes this is your Director with another Director.

This will be a quick discussion where we will read through a script. It's emotionless. We will tell you your position has been eliminated and walk through the severance payout along with your benefits. Our wing-person is there to make sure there is a witness to anything being said that should/should not be said. We stick to the script so we do not say anything to get us sued. Sometimes people yell. Sometimes people are very quiet. Often times, people cry. We do not respond to any of these emotions.

You will hang up and have until the end of the day to say goodbye to people. I would recommend sending a few quick notes and then just signing off. It's painful and try to separate from us as fast as possible. Maybe we over-hired. Maybe I do not like you and am getting you out of my team. Maybe you cost too much. Maybe you are redundant. Maybe you are a lower performer (and maybe I rated you to make this conversation less difficult for me). The official line is that your position is redundant and we are eliminating the position. It's not you, it's the role. Of course. Our legal counsel has reviewed who is of certain races, ages, etc., so we are covered.

You will be paid for at least two months (perhaps an extra week), along with COBRA payments. You will not be able to login. You will be able to access Workday externally if you have it configured. If not, call your HR friends.

WARN will not appear, because of the 60 day "you're still an employee, we just don't want you around" process. It's how we get around you seeing WARN notices ahead of time. Sneaky, right? That's how we got to be a Director and if we are so fortunate, an MD eventually.

You will be sent an email directing you to login to one of our HR partners who will have you electronically or digitally sign the severance agreement. At the end of the 60 days, you will receive ALL of your unused vacation time + a lump sum. During the 60 days, you will be paid as normal and have all benefits, along with accruing vacation. You will not be paid your sick time.

If you have vested stock options or RSUs, these are yours. Unvested will expire unless they hit the vesting date in these 60 days. Your ESPP payouts will be returned to you as well. You get to keep your ESPP purchases.

I have done this process too many times. It is terrible ruining people's lives. I hope this time around, I am the one on the receiving end of the conversation. There are better places to be. Good luck to everyone. And what I mean is, hopefully you hit the severance lotto.

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Post ID: @OP+1nR3tLuy

32 replies (most recent on top)

If your sabbatical is scheduled and approved prior to you being notified of your layoff, it will take affect. Meaning you get your 60 days + 4 weeks until your employment is terminated. If you are eligible and it is not approved before your notice, then you don't get it.

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Post ID: @1jkve+1nR3tLuy

Severance lotto—yes!

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Post ID: @5cfd+1nR3tLuy

@OP+1nR3tLuy

Thank you for this. Though I will say I looked up at my clock as soon as I read that most meetings happen before noon!

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Post ID: @1bcz+1nR3tLuy

If ever there is an award that should be given to a post on this thread, this would be it. The OP nailed it on the head, with the most complete, to the point, helpful information for the rest of us. Thank you OP!

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Post ID: @1kez+1nR3tLuy

For a day or two you will be listed without any org in the company directory. After that you will just disappear like you were never there.

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Post ID: @1rhj+1nR3tLuy

@1mpc+1nR3tLuy
The day after you are notified, you will show up in the white pages without details like title, years of service, manager, org, etc. You actually remain for a while in this state. Not sure if you drop off after 60 days.

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Post ID: @1inu+1nR3tLuy

When do you disappear from the org chart?

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Post ID: @1mpc+1nR3tLuy

If you are a director you should definitely not be letting people go based on how you "feel" about them. That just leads us to a bunch of yes men that agree to go through with your d-mb ideas you know nothing about. Lets be honest once we all get back to office it's gonna be the same bs again. The directors are going to sit in their office and no one's going to approach them for help because there is nothing they can do to help. You can't ever go to a director with bad news or the truth because then they are gonna start to get bad "feelings" about you. We need leaders not whatever directors are doing these days

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Post ID: @1xwm+1nR3tLuy

Directors who fire people based on how they "feel" about them makes me feel like we are in the train for the movie Snowpiercer. Schwab is a train that is practically on its last loop. Idk how directors can choose people based on how they "feel" about them. That sounds quite d-mb to me since it seems directors never truly understand the environment they are dealing with. Directors never are intimate with the teams day to day. The majority of directors are not approachable. To me tha seems like wasted money and space. This is the main reason we are on this train that is eventually going to crash. I know a lot of people who can easily make you "feel" good about them but the truth is they don't know jack or the difference between up and down.

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Post ID: @1zfm+1nR3tLuy

"Digital Services did lose 2 MDs already, so as of now it is impacting the tip more than the bottom."

They will announce the MD's leaving or moving to a different org (and those that will be going with them). But unless mentioned (e.g. John Smith and Jill Smith will be moving with Mr/Ms MD), those working under the MD will likely be going as well - many more impacted than the MD that is announced. They are not going to list out all of the lower level folks who are laid off.

All of the reorgs/eliminations last week were actually unintentionally "announced" via the posting on the internal job site. Something to keep an eye on -- if an MD or Director position that currently exists is announced --- look at the additional duties/oversight in the posting (they have to post before announcing the new role -- I know it's unbelievably stupid). The current MD/Director responsible for those additional duties/oversight is leaving or being reorg'd. Announcement will come day or 2 after the posted position's expiration date. No inside info, just observation.......

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Post ID: @1bbf+1nR3tLuy

OP

You have a considerable amount of time to review the severance document and if you wish, consult with attorneys. I do not know about counter offers, as that is something legal and HR address.

Interns are probably going to be ok. If you still want to work for a company that does this sort of thing to its employees. Unfortunately, we do this over and over and over again. It's very stressful to everyone.

Volunteers are not accepted. If you have been here a long time, or have a great relationship with your Director or MD, you may put that bug in their ear. At this point, the list has been made.

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Post ID: @1jwn+1nR3tLuy

@OP+1nR3tLuy How forceful are you to among people sign off immediately? How long to return signed docs to have a lawyer review? How often to people counter, particularly long tenured employees?

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Post ID: @1awe+1nR3tLuy

I’m an intern with the company…. How will this affect my prospects of getting a return offer?

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Post ID: @1xlo+1nR3tLuy

@OP+1nR3tLuy

Do they look for volunteers. What is the best way to approach this.

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Post ID: @uzt+1nR3tLuy

OP again answering more questions.

No there won't really be an inverted pyramid. It's said all the time. Sure, there will be some Directors who report to Directors getting the package. MD's as well. However, most of this is the redundant staff.

Read the JW: SABBATICAL for details. Do not base your life around a silly four week time-off.

It doesn't matter if you are FEE, EE, etc. This is about money. We cut people based on redundancy, cost and while not publicly admitted, how we feel about you.

And for payout, you will get 60 days. This is the same as your salary, but you won't be "working" in the office. Once this is complete, and you have signed the agreement, you will be paid a lump sum, per the agreement. Additionally, vacation time will be paid to you. This is all taxed, so do not go buy a new car.

We like to do Tuesdays or Wednesdays, per the insightful post earlier. Mondays are usually a bad day as are Fridays. But there is no guarantee. Sometimes, it's just when the paperwork is ready and the MDs begin the process, per instructions.

This is going to be a tough time for everyone, as most companies slow down hiring in Q4 significantly. Reach out to your Linkedin network and your colleagues who have been laid off previously or left on their own accord. They will help you through this. Unless you have (or had) a very strong Director, they won't speak to you either.

And lastly, for those subpoenaing the board. I always use a disposable, private browser, with no cookies, and of course, a VPN. Good luck.

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Post ID: @uhf+1nR3tLuy

@ave+1nR3tLuy

I can attest what you said is accurate.

@eyw+1nR3tLuy

I think the inverted pyramid thing is used to placate the plebs. That said, apparently Digital Services did lose 2 MDs already, so as of now it is impacting the tip more than the bottom.

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Post ID: @mga+1nR3tLuy

What about sabbatical? Too bad they are not asking for volunteers I want to win that lotto

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Post ID: @pqj+1nR3tLuy

Will the inverted pyramid be followed or is it the lower levels be affected more?

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Post ID: @eyw+1nR3tLuy

There are teams with multiple layers of MDs, so I think they will start at the MD, but also all of the folks underneath that MD who are not hand-picked to be moved to a different MD/Director.

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Post ID: @ave+1nR3tLuy

I don’t believe the inverted pyramid.

57, exceeds expectation on my review - STS award winner last year. I feel like there’s a target on my back.

All comes down to $

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Post ID: @yfi+1nR3tLuy

@OP+1nR3tLuy

Thanks for posting this information and moreso for your honesty in how the selection process goes.

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Post ID: @iai+1nR3tLuy

Seems like any day Monday to Wednesday this week is in play. Gets them to the 60 day mark by 9/30

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Post ID: @xas+1nR3tLuy

@ovq+1nR3tLuy

Yes, plus accrued vacations, COBRA, etc.

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Post ID: @vrl+1nR3tLuy

Do you get 60 days + whatever is listed in the severance page in Schweb

For example is it 60+66 as a 57?

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Post ID: @ovq+1nR3tLuy

When they lay you off - you have no obligation to shift your responsibilities to anyone else - the ones left will handle it. You are free to go once they tell you your position is eliminated. Layoffs do happen on a Monday - mine did - I would say any day is fair game

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Post ID: @ebl+1nR3tLuy

Also to add, last layoffs happened on a Wednesday. This will likely be the case again because laying people off on a Monday gives less prep time to the relevant HR personnel, and laying them off on a Friday means you don't have the ability to shift their responsibilities over in the next day or two.

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Post ID: @gbs+1nR3tLuy

Thank you to the OP!! This is all good information. I would like to add that many people from Schwab who have been affected by layoffs turn around and quickly find a new position, often even better one than they already had

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Post ID: @zwc+1nR3tLuy

To the person that asked if they are safe because they didn’t receive an invite…. The layoffs haven’t even started.

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Post ID: @sta+1nR3tLuy

OP again. We will not send an invite out to you until the morning of, or at earliest, the day before. Late in the day, the day before the event, or early in the morning the day of.

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Post ID: @zje+1nR3tLuy

Is it safe to say that if I don’t currently have one of these “invites” I won’t be impacted. I checked yesterday. Nothing.

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Post ID: @fqm+1nR3tLuy

OP, thank you

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Post ID: @ems+1nR3tLuy

All of what you say is true - I have been thru it - although there was only the MD on the phone - not HR - when they got rid of my role. Yes you will feel hurt and they will stick to the script - no work done after that moment, no need to stay online as they don't expect you do anything more. They will send a box for you to put your computer in so no need to worry about that. At the designated time your login will be locked and you will be on your way. I feel bad for those that have been struggling with this the past several weeks.

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Post ID: @sie+1nR3tLuy

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