This placed story implies AI wouldn't be a focus. #CX acquisition more likely
My two sense.
https://www.cxtoday.com/contact-centre/avaya-is-set-to-exceed-revenue-forecasts-as-its-enterprise-retention-rates-hold-firm/
See this post in the thread
This placed story implies AI wouldn't be a focus. #CX acquisition more likely
My two sense.
https://www.cxtoday.com/contact-centre/avaya-is-set-to-exceed-revenue-forecasts-as-its-enterprise-retention-rates-hold-firm/
See this post in the thread