Paying people more money isn't going to fix anything. Money isn't the problem, Time is, you took how many hours in the day we had to get things done but never lowered the amount that needs done, in fact you lowered the amount of people to get those things done. You'd think they'd lower the volume of freight we receive to accommodate the lack of time we have to unload. Wrong. Our steal is PACKED. And we have several trucks waiting to be unloaded. Where is the freight suppose to go. We have less time to stock so less is being dropped. That means there is more freight in the steel this year than there was last year and no where for new freight to go.
Part of the issue is pretending we are a holding facility, we might sale 4 stand up refrigerators a week, so why do we have 46 on hand...why are we holding 3 months worth of refrigerators in the steel.
Christmas plates, they're going to sell like hot cakes...but do we really need 8 pallets of them holding up spots in the steel in early October, hell they'll be a fast seller in December but we get trucks EVERY. SINGLE. NIGHT. Do we really need 8 skids on one truck or could they send them as stuff sales. I don't anticipate we'd sale a whole skid on any given day so why not 1 skid per truck where sales demand.
It's like this for everything and makes unloading a 2 hour truck 3 hours if they get unloaded at all. No one is doing anything to fix the problem and if associates believe that supervisors, managers, and home office don't care, you can believe that associates will be the last people to care.