Have heard from a reliable source that the PIP is replacing the Package. There needs to be a greater reduction in headcount and as a means are enforcing the PIP process and targeting tenured employees by inflating their quotas. I'm told 2020 quotas will be out soon and will support this "rumor"
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The pip process has started in NYM , so 4 bad months you're gone, no one has 4 bad months , so here's the plan , say you have verbal , then a written warning , then you achieve the $1,400 plus per month goal and you're not the 2 reps lowest in your location. You have a bad month say 4 month down the road, the process will begin from the beginning, no it will take 6 months of no pip to start again thus you will 1 month from termination. The store management will not have the same standards. They are out to get rid of front line employees and get people that will work for less.
PIP does not necessarily replace the package. However, if one is on a performance improvement action plan (PIAP) they are precluded from being offered the package.
Also, PIAP are not limited to quotas. They can be based on anything in ones performance agreement or what ones manager deems as a minimal expectation.
Listen to those that say document everything. HR is less a partner and more an arbiter that weighs your case against your manager’s case and at times with internal counsel.
To those who say quotas are distributed the first of the month. That is when reps get it. Higher ups get them in January and distrubute the #s throughout they year based on teaffic and previous trends to hit those annual goals. By manipulating quota they can indeed use it to get tenured reps out and new lower paid reps in. That is why you see older more tenured reps complaining about 60k a year while the younger ones are loving life with the aame money. They dont know any better. It's also why tenured reps are leaving in their own for better oportunities. Alot of them are only staying until the finish school on Verizon's dime.
@6pvs: Absolutely Correct.
At what point are sm's , GM's and dm's held accountable, if half my district isn't hitting quota, that means they aren't either. Why aren't sm's and GM's being written up, how about dm's and higher??? Seems like a bunch of c-ap to me, if I'm to be held accountable for these b—s— quotas then the people above me need to have their feet held to the fire also.
I'm a tenured a rep myself. Never been on any type of corrective action. Have actually gone through leadership training, etc. My current GM just spoke to me about the possibilty of putting me on SMP due to not hitting new quota for the passed 3 months. He said he wasn't going to do it unless I dont hit December, which is 52 new lines for us (for each rep for those who may not work for Verizon). I did kind of push back showing that I'm far from the only rep, even within our own location, that hasn't hit quota. Only 46% of the reps in my district hit new quota last month with the biggest sales day of the year. But I did pull numbers for other reps in my store. Advised that he needed to hold everybody to the same accountability as me. If he didn't, I'd have to reach out to HR. If he did, he'd be potentially losing 80% of his reps this month alone.
He backed off the SMP due to "quotas not aligning with our traffic." I just laughed.. explained that our quotas havent aligned with our traffic all year, and they wont moving forward.
They are trying to force people out. It's easier with non-commissioned reps because they're performance isnt solely "numbers" driven like commissioned reps are (such as HR or trainers, etc.).
So we'll see what 2020 brings.. Verizon will eventually collapse in on itself if they dont start paying attention to what's going on in the field.
My “Salute” goes to the person who made the last comment. And yet they get a Tax Break, year after year, banking billions???? The picture is all clear they simply don’t care. Time to go Union.
Verizon has imploded. I can’t think of a more efficient way that leadership of a company could do more to destroy a business. 1st remove all those that made it what it was. Then they blew 15+ Billions on yahoo aol oath etc etc. Then they disconnected all the equipment that was working for the new stuff but got rid of the those building the new stuff before completion. 0% Sales growth. No bandwidth to support past a city block. Purged anyone born in the USA. Massive debt. They’ve one trick which is media propaganda money spent on hype. They have got to relying one a government bail out which would just reward they’re shady conduct. Which by the way is the worst of it. They have no ethics and morals what so ever. Why or how they’ve avoided lawsuits is a mystery. Only thing I can figure is that former employees are getting massive settlement payments to remain silent. One could not overstate just how shady Verizon has become.
I have not seen one sales person get a package, only non commissioned employees, so to say that's going away doesn't make sense, what about all the people that are in non commission roles, you can't just pip them out and as long as sales people are performing all of their sales commitments they cannot be piped for numbers.
2020 quotas won't be " out soon " we don't receive quotas until the first of the month, also quotas are set in part by promotions for that month, which works hand in hand with handset promos, nobody can predict when future handsets will launch and what manufacturers will off as a promo.
Because quotas are higher we sell more company makes more, higher quota means they pay us less....better for the company, but if 60 or 70 percent of your reps aren't hitting quota it's not a rep problem, you can't pip 60 percent of your workforce and not throw up some red flags.
I find it funny that Verizon reports numbers and they exceeded expectations for shareholders, but sales team are barely achieving goals.... food for taught
stop being dumb. the quota's done matter, what matters is where you are in relation to your peers
The quotas are so unattainable for so many but Verizon is still going to make things harder and harder. This reminds me of the downfall that Wells Fargo went through cause they quotas were unattainable. If Verizon wants to bully their reps and make a hostile work environment, someone’s going to crack, when they do, Verizon is going to have a big law suit. They think they can’t be touched because it’s a quota and they can do whatever they want. But you can’t make targets unattainable and try to hold people accountable. That’s a hostile work environment.
This is true. This will affect both sales reps and care reps.
This is already true in the 2019 quotas
I think this has mostly been the case for sales positions. But non sales positions will continue to be offered severance packages as always.
performance improvement plan
What is PIP?