This is going to be the longest post on this message board, prepare yourself, move on, or like some people just go straight to the comment area.
There is a common theme on this message board: bickering. HCMSS, PHC, RN and CHE arguing with one another. I am a firm believer there are 10-15 regular posters. Some who are constructive and some who are malicious. Then there is the silent majority who reads and barely post because they are worried about their job and putting food on the table.
There are also a few people who have previously been laid off who check in now and then to give insight of their path and to offer support for those of us still going through it. You are appreciated. There are also people who have been laid off who sit around bitter and troll, sometimes anonymously and sometimes under a “name.”
I have some input on the current situation of things:
This board was silent for weeks, there were literally no posts from the previous layoff until very recently when someone asked what was happening January 18th and everyone spreads a new rumor in the schoolyard. In between there have been people outside of HAH who posted and those users with this site on their favorites drove them away. Even though HAH is a minority in some of the recent layoffs at our company we control this board, argue with each other and people from other areas of our company.
That is pathetic. If this wasn’t anonymous I wonder if you would all act the way you do. I hope our members never come across this board and think I am one of you, I hope our leadership doesn’t think that every associate feels this way since most do not hate Humana. Most people realize it is a good company who as a whole has good benefits and is supportive of its associates. Sadly our division has been dragging out these layoffs and it seems as though though our small division may have lost touch with this over the last year. I do truly believe they are trying to get people to quit out of fear, but they are also doing it in stages to evaluate where the return on investment stands after each RIF because there is a margin they are trying to obtain.
The reason layoffs began in the first place was because the company lost its star rating and lost reimbursement for case management. Previous leadership had made the programs massive and lucrative, when there was profit flowing. When that profit went away with a lower star rating Humana had to right the ship and used the opportunity to begin protecting itself from future challenges (ie loss of star ratings again or changes in legislation for example).
People say there is no rhyme or reason for the layoffs whether they are current or former employees. I beg to differ and there is a process used to determine who stays and goes. It cant be disclosed for fear of a lawsuit and trust that when employees aren’t being watched as closely they wont go back to their old ways.
Former employees will all say “I was a good PHC, I was great at my job.” Obviously thats what you’re going to hear, no one is going to say “Yeah, I was really bad at that and I deserved to lose my job.” The criteria is not right in your face so it doesn’t stick out. I do not plan to share it because after all this is the hunger games and in the end we are competition for each other. I’m sure some have realized what common themes are in the layoffs, if you haven’t then you are likely on the chopping block for the next round, if there is a next round. A hint is that some time ago it was stated that numbers no longer matter. Except that they do, so you can’t take the hint at face value.
I do feel for those in the HCMSS and CHE role more than anyone as their queues are filled by care managers and are reliant on us for their production.
IMO the people who have previously given us info about upcoming announcements were effected themselves. Like adults, they moved on from a job they haven’t held for months and no longer linger around a message board throwing out misinformation.
Some people say there have been 4 layoffs, some say 5 and some say 6. Regardless of the discrepancy in recollection, PHCs alone have lost about 70% of our workforce, not to include those HCMSS, CHEs and RNs who have also been effected. We should be empathic with those who have lost their position, but this is nothing new, we have lost CHEs 2 years ago and HCMSS were forced out if they didnt have MSW at the same time.
Some people say this is THE source for information on when layoffs are happening because they have found out about all 4, 5 or 6 of them and knew they were coming! Well we have been given tons of dates that haven’t come tp fruition. We heard before Thanksgiving, we heard after Thanksgiving, we heard before Christmas, after Christmas, the end of December, January 2nd... Someone was equated to a horoscope with their prediction, so many people can take advice from it due to its vagueness. Because of vagueness people think TV celebrities can talk to ghosts. Even a broken clock is right twice a day. We have been told by Humana that more RIFs were coming, we have been told they were done and then we’ve been told surprise!
Bottom line is at this point it is a crap shoot. The only real rumor I think we can believe is that there is a tight gag order on saying anything, if there is actually anything to say. I have confidence we are not done with RIFs, but I dont believe any of the dates, except maybe before the end of the first quarter. I’m not going to let any of the rumored dates get under my skin and I’m going to continue to live the values and serve the members (my job) until it’s no longer whats expected of me. If you’re the type of person “just waiting for severance” you might get it (or as one person posted there may just be terminations).
Care plans are in depth and there are glitches so this could be a legitimate excuse to push it back. Members above 24 CBA shouldnt be managed so that is legitimate to move them on. Members with a low CBA and low mDAT with no problems really aren’t getting anything they cant do on their own so they should be graduated. That does indeed leave PHCs in a sticky spot. RSs still exist (despite the fake news rumor mill) and new members have been spotted but they are not common. Members are moved down from HCMs as well.
Although all the reasons are also an argument for layoffs to happen. So who knows (except for those who claim they know based on one of the 15 dates they’ve been told).
At one point we graduated thousands of members, saying that we should keep them monitored in case they needed us in the future. Leadership disagreed. Now they are doing exactly that and we act like we are falling off of the edge of the flat Earth. Take off your tinfoil hats and get a grip on reality, people get sick at times and need more intervention, people get well at times and need less intervention.
PHCs do have a roll with this company going forward, I firmly believe that. We might be on one team, care planning and using autodialer, but we will be here. RNs will undoubtedly always be around as will HCMSS. CHEs likely will, maybe in a limited capacity, though.
After all, the RS no longer does the mDAT and nurses wont be doing them for someone who gets one or two contacts and then become monitored.
PHC by the way. I’ll follow up if I get RIF’d.