Thread regarding Sears layoffs

Too many old thinkers and yes people to grand thinker Eddie. To keep their job. Too little too late. Eddie lives in a dream world like most billionaires do. Very book smart but out of touch with what is going in the real world and actually worked in a failing store with people. I would probably be like him if I had his pampered life as well. I will props to him though. He engineered a good shut down of a company that probably could have been saved with the right amount of downsizing and proper investment in things that could have worked. But instead he's in dreamland without losing anything and will pad his pockets. A very smart man.

@SSoQhJn-3hvo I agree no matter how much loyalty you have, surveys you have, credit apps you got, shop enrollments you have in the end of the day is Sears actually making profits. What ruins the company stupid metrics. Some are important, but the don't emphases on the key that makes the company succeed.

One of the biggest lacks I see is how the store is so limited in staff. Example one soft line handling the store for her department yet I see 3 appliance people on their area its just ridiculous how cut the areas are.

Current metrics NOT getting the company there. But you knew I made a typo without this correction.

Agree with the not cutting the RIGHT people OR changing processes to meet current conditions. All of the dumb paperwork with the acronyms that needs to be filed, checked off, etc. is the biggest waste of time. So many ways of doing things are from 30 years ago before having computers like they are today. This is a company that does not have payroll for inefficient processes from the past. But my store is still doing this nonsense. The GM supports is because it gives him something to do instead of work.

The metrics need to go too. There is only one metric that matters. Does the company make money? Not EBITA money or tax adjusted money. Real money. Since the current metrics are getting the company there, lose them. There really is no downside to doing that.

When i worked at Sears, I always thought to myself, geez, I feel like Sears was a Federal agency. So much waste, inefficiency, incompetency and complacency. I jokingly pondered what the acronym SEARS meant amongst all the other alphabet soup agencies (EPA, IRS, DOE, DHS, FTC, etc).

It's way too big for a shrinking retailer with a complicated, redundant organizational structure. I remember spending so much time trying to get a straightforward customer issue resolved (like delivery or a scheduled repair) and I had to bounce from department to department, then send Pebbles and emails after wasting time on the phone and sometimes even then the issue still wasn't resolved.

Cuts at HE are coming and they will be big.

@SSoQhJn-hkb Indeed one of the biggest problems at Sears they cut the wrong people. Ever since I have been working in my store I am in shock that the SM hasnt been fired. He is just one of many example, he makes the most and does the least in the whole store. He basically had the ASM's do all the work now that two were fired in January the store is rapidly deteriorating.

Its truth though thats just one of the many examples where they cut the little peoples hours to the bone when the higher ups making close or more than 6 digit salary not deserving that pay. Yet you see the lower tiers overworking themselfs with the cut of hours and the extra word load added.

They get cut as you guys get cut by you don’t need district/ regional managers if the district is only half of what it once was. If anything they start combining them and getting rid of those who managed. Same goes for buyers, department heads etc.

They didn't cut the right people. Hoffman is still bloated with lifers who have some kind of tenure that don't do squat.