I am not an employee of State Farm. I am a customer. I stumbled onto this site while searching for information about another company. I became curious and began reading and have been reading nearly daily now for 4 weeks. I had no idea that State Farm treated its employees this way. I thought it was just a few disgruntled employees at first, but now see it is wide spread all over many departments in many states. Recently, I have read about the lawsuits, buying a judge to overturn another lawsuit judgement, mishandling of customer's money, and employees being mistreated, overworked, and seemingly thrown out with the trash. There are far too many posts to overlook. I have 4 cars, a house, boat, 2 life insurance policies, and a PLUP with State Farm. I am disheartened and quite frankly shocked by the actions of your Sr. managers. I am currently researching other insurance companies and will be dropping State Farm after 34 years.
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State Farm auto rates still lowest in the country right now
Post ID: @TldzWOC-1xvz —- hard to get fired in olden days ... very easy now, and SF appears to be targeting older employees and those who used benefits first. Appears they have aggressive strategy to push as many older employees out as possible to reduce severance liabilities.
I have been considering moving policies to AAA or other company because of SF treatment of employees but cannot move life insurance (due to age). Not sure if grass greener at other companies? Do they treat their employees any better in this day and age (probably). Not sure if worth moving policies if I can’t move them all. Time will tell. My husband is really, really pushing to move them due to how they treated me after 30 years as an employee.
Best quote I got was Allstate
I call BS right now. No one in the right mind would switch to allstate. If you are going to troll the forums at least pick a realistic company to say you switched too. USAA, Progressive, etc. Allstate just ruined your whole post.
I'm a costumer as well and made the switch to Allstate better rates. Thanks for 10 years.
Spoken like someone who couldn't get hired there and knows d--k about what's really happening in the random selection process currently taking place.
You know how lost their jobs? The people that should have been released a long time ago. If you get let go by SF, you really have to be pretty sh--ty.
We long-ago abandoned every single strategy that made us a success to begin with, and now all we do is fail. Customers get the final vote, and they are voting to leave faster than agents can persuade new customers to believe our lies.
All those who have somehow made it to the top at State Farm have no outside experience, are arrogant and full of greed. They will smile to your face and reach around and stab you in the back while doing it. The best thing this company could do is let go of those who have been in charge. The problem is they are not smart enough to do it.
I'm sure HR is well aware of this site and Mr T as well due to the rumors of infidelity/ pregnanc(y or-ies). That may have led to the more frequent attempts at placating the naive with their senior leadership "transparency" videos.
The best people to contact are the Board of Directors, who are, by and large, retired bigwigs and based on their group photo on our website, presumably (just sayin') not tech savvy enough to even conceive there are even websites like this; more likely their PR teams provided daily or weekly cleansed media "clippings" about their own companies. Given Mr T is the board Chairman, any media/public related documents will have also been thoroughly cleansed. The board would only be shown the already brand-tweaked general consumer versions of media, plus all the feel good leadership videos, and doctored employee survey results.
Even tho I'm not sure how quality focused other insurance companies are, I'm not seeing this level of mistreatment by their management on this website. And now I know enough to be that squeaky wheel with my new insurance company should I ever need to, and save money in the meantime.
Why leave if you are satisfied and only base leaving on an Anonymous website full of trolls. You don’t need to be an employee to post here anyone can post anything. People like to make up news on here.
I for one appreciate hearing from the customer, and wish more would contribute. Absolutely agree with contacting agent, etc, but at least if they post here I will actually hear about it.
Be careful of what you believe on this site. There are still dedicated employees at SF that really care. There are many comments here because of disagreeing with management and hurt feelings. Everyone employed is responsible for their decision to work there...............
OP....you're funny. This site if for a tiny percentage of sour grapes and sore losers. Don't believe the fake news. If this is what you're trying to find, tune to CNN or MSNBC
OP: I will start with this first: You should never believe what you read on an internet forum because you don't know who is actually writing the inflammatory statements you are reading. It could be some troll living in his mom's basement and not that SF employee you thought. Speak with your agent's staff (not your agent) as they are not a paid shill for the company, to get the real scoop. Second: Unfortunately much of what you have read in this forum is true. I can only speak to Proximity Fire (think local claim representative). but the Sr. Leadership has slashed personnel in a way which will dramatically impact their ability to provide good customer service when you need it. Leadership is placing its attention on the local personnel meeting metrics vs providing good customer service. Metrics being an imaginary time target in which the claim is handled. Think about it: When you need help and have a lot of questions on how to get your life back together, do you want to be dealing with someone who has a vested interest in closing your claim as quick as possible?
I can only speak for the people I know, but on the whole, most are very good people who are now placed in an impossible situation. If they take the time to provide the level of customer service you deserve, they may lose their jobs for failing to meet the metrics. And it will only get worse as the company has been slashing local claims personnel for decades.
Good luck in your search...
I worked for State Farm over 20 years and never had any insurance policy with them. I personally did not see the value, and many customers are finally waking up and taking their business elsewhere.
If you are a customer and researching leaving after 34 years it would be much better writing directly to the CEO or speaking with your agent about why you are leaving rather than leaving an anonymous post on this site.
I'm sure you realize there was not a single racist remark in the post you're criticizing. Nationalist? Sure. Racist? No.
@TldzWOC-gex...WOW! What a racist slob!
You have no idea about anything with your dribble.
You’d better back up off it and sit your cup down.
My family members have worked for State Farm for many years. I thought it was a great thing when I got a programming job at State Farm two and a half years ago. But it's not the same company my family told me about growing up. They put on a great face but it's all greed greed greed at the top. State Farm has brought in thousands of Visa workers from around the world instead of hiring Americans. When you buy this insurance you are letting your dollars leave America. You are not alone in dumping these greedy company, OP. Over 100 thousand auto policies have been lost in the last three months
It is definitely not the same company. I don't think they care any more. The people still working there are either stuck and looking forward to retirement, or people just need experience. May of the works once considered a career just merely a job.