Have you ever head of "Story" at Macy's? Probably most people haven't. Why would department store spend a lot of money with a concept like "Story" (a unique department that changes every 3 months) when they never (or seldom) promote it in their ads? Why do they continually upgrade technology on the back-end when their customer-facing technology is literally falling apart (i.e. cash registers)? If a retail company wants to attract and keep customers in their stores, it is not a good practice to force customers to wait for several minutes while a register reboots due to a lock-up, or a scanner fails mid-sale and needs to be rebooted, or a credit card reader suddenly cannot accept their card and has to be restarted. Customers see their antiquated cash registers and it reflects on the company as a whole. They need to focus on customer service as in stop with the glitz, and deliver quality customer-focused service.
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I installed, saw, and tried to use the new code for the new registers last year. It was really rough and then Macy's stopped developing it, probably ran out of money. I hate to say this but the old code is better. By now I am sure they let go all of those people knowing Macy's.
They have upgraded registers in many stores. However the software remains the same. Lumping bad code on top of worse code. Recipe for disaster
Well that would mean no Thanksgiving Parade!!! Gotta spend money on that. I hear they will have a Donald Trump Balloon this year!