I applied for a merchandising position on July 30th. I received an email about an interview on August 2nd. I did the interview on August 5th and then was emailed a job offer on August 12th. I accepted the offer and waited for them to tell me when the orientation would be. On August 16th I got an email to set up another interview. I called the store and a manager told me to ignore it. August 19th, I received the same offer again, which I accepted....again. I then waited for another week for the orientation after being told by another manager when I called the club back, that it showed I was all set for the orientation. All I had to do was wait for the email. Today I got the same job offer for the third time. I called the club again and was told that they couldn't do anything because they don't handle the hiring anymore. Uh, what? Well then who does? I was told it was all being done by a third party in Texas. That's who Workday is? Really? Are you kidding me? A month after I apply and this is where we are? The same job offer 3 times and we still have to figure out the orientation part? I hung up. If this is how they handle the hiring process, how badly will they drop the ball with the rest? Man, I feel bad for you guys and gals at this company. You're being run by a bunch of lunatics.
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Sounds like your managers don’t know what they are doing. We don’t have any issues and we love the new hiring process.
1-800-530-9929 Workday telephone number. Call Workday, tell them what is going on. After you got the offer letter you should have received d–g test info if directed for your job then an email to set up your orientation.
Unfortunately management in the Clubs cannot force Workday to do anything. The old system was much better, Workday is not capable of handling a company as large as Walmart/Sam’s Corporation. Whoever approved this program did not do their research as to Workdays reliability .
New hires, stop calling the club. I’ve picked up over 50+ a day and it’s annoying. Taking care of member concerns, running credits, taking returns and answering those phone calls is not working out. I wish we had a better system for the new hires. Not only is it affecting them but the service desk is becoming chaotic with so many phone calls on a daily basis.
I also had a similar situation with trying to apply to Customer Service Desk. Applied June 26th, got an email for an interview 3 weeks later and interview on July 15th. Accept the job on July 24th. Waited for an orientation email and they sent a second interview email July 26th. When I called the store, turns out the manager that interview me quit without finishing her 2 weeks and no one was able to help me continue the hiring process because nothing was forwarded to the next manager so I accepted a position elsewhere.
It's even more insane once you get in. Full of stupid ideas that make no sense. New hires don't usually last long once they see how poorly run this company is.
They eliminated the HR associate so the hiring falls on a 3rd party then falls on the managers, msl, and merchandise leads. Which in turn makes it a total cluster.
In true Sam's Clubs fashion they do everything they can to make things more difficult, come up with extremely terrible ideas, and generally have the company run for themselves but not the members or employees.
Our higher ups are so out of touch with how this company should be run it is embarrassing.
This sounds familiar. A friend of ours has a son that went through an eerily similar set of circumstances to yours and instead took a job somewhere else, at my urging. The decision to go third party with personnel wasn't made with the goal of improvement. It was another obvious way of dumping payroll without any consideration given to how convoluted things could get with bringing new associates in. My feeling is they wanted this to happen almost out of spite for those it ultimately affect. They hate the fact that they have to pay people to keep these stores running so they do whatever they can to reduce those numbers. I often wish everyone would boycott us entirely, to the point that this company goes belly up even while I'm still part of it. These a$$h0les deserve to lose everything for their limitless and reprehensible greed.
You may want to reconsider your decision to work for this company , being as you already can see the
the chaos you will endure . I know, as I worked 26 years for them and am glad I'm done with them .
That's the sams club way. If it's not broke we will sure find a good way to break it.
You seem to understand.