So hours for our store, are about to really tank starting next week, and going on into September and who knows what from there. Sounds like hours are going to get so bad, my SM isn’t sure how they will be able to give everyone in our store some hours. Some people might possibly be cut down to one shift a week. What is corporate thinking? Don’t they realize you can’t run a store on no hours? What is cvs corporate end game?
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What customers are saying . Do not want Carepass do not want anything to keep up with. Saying just to make purchase and be on their way. Coupons that most are for merchandise they do not by or use. In shopping with cvs. Don’t want fight traffic at Walmart. Need to get customers in store to shop instead wasting to much paper.signs on vitamins shelves so close to get her all you see is signs .cant see see what’s on shelf. To many of large of new signs .waste of paper. Can lower prices & do away with so much paper.To many questions at registers ,just want pay for purchase holding up customers in line. Don’t have enough employees to do customer service on the floor due to drastic cut of hrs.ads need help to items in one block makes it hard to read.seasonal merchandise don’t get in store any more.xmas.is same every year need mix of merchandise. Very few to none on cosmetic sets.If you are advertising it get it to stores.Intodays time people just want get in and get their merchandise & get out . Sad when person has to open and work until 2:00pm or 3:00 pm before another employee comes in,their is no one to help ustomers for cashiering checking in vendors, over load .customers waiting inline, vendors need to meet their days deliveries.over load big time.saftey issue.shoplifting issue can’t help with shoppers on floor. Lost sales customer can’t locate merchandise walk outs.need to work on getting customers off street and into stores to shop .not all of waste and customers hecti days to wait .due to Skelton crews. Need xtra bones.9
Your choice to keep working. If you chose to stay then do as you are told.
First off, to the previous poster it’s every little thing corporate does they shove it down our throats, with the attitude of “do it or else”. Take for example email collections: believe it or not, some people actually don’t want to give out their email address. But, there’s no button on the register for someone who doesn’t want to give out their email address. So if they say no, it gets recorded like we didn’t ask. And my point is we are bombarding our customers with 21 questions EVERY time they check out. Do you want this, do you want that, sign up for this, that and the other thing, oh and donate money to this organization also. Most customers are tired of all this c-ap. And yet we are “required” to push this stuff like our jobs depend on it regardless of what customers think or want. And with hours cut to the bone, IF you do work for cvs, then you of all people should understand the hell corporate puts the stores thru, and yet here you call this our “job”? How about some decent humane working conditions? How about not being forced in slave 12+ hour shifts? How about not having to open or close with only 1 person? How about not cutting hours so bad, you can barely cover the store? How about being able to eat lunch or dinner sitting down instead of on the sales floor or behind register? How about being grateful to the employees who work here instead of making us feel like you should just be grateful to work here? Have I made my point? If you work in the store you’d understand everything that I just said. If not then you work for corporate or are a DL. Working at cvs is slave labor, they do NOT care about their employees one darn bit, they only care that the store is open. And everything I just said is not complaining, it’s the truth. Take it from someone who’s been working at cvs for many, many years!
It’s stupid comments like the ones below that has Corp pinned against store level. They cannot depend on store leaders or pharmacists to follow anything. It’s always playing devils advocate. That attitude will ensure failure. One day you may be visiting this site truly fearing lay-offs rather then using it to constantly whine about how miserable you are working here. How about you just do what you are told. You earn a paycheck to do a job. Stop trying to discredit every program they try to roll out. Whether you agree or disagree is not your place. If you want to make your own decisions then go run your own business. If you think you’re smarter than the people in corporate, there is a senior retail consultant position open in RI. Go apply and prove it. Otherwise stop your complaining and do your job or just leave.
More payroll for selling carepass... right on! Same BS as math as signing up customers for EC card. Keep believing brother, you will be mopping aisle#9 @ Walmart with the rest of us.
about 17 hours ago by Anonymous
3 reactions (+2/-1)
Post ID: @10nNHJ1M-2dxl
- +1
Except they get $10s in extra bucks. Our average margin is 40% so it costs us $6 every time they use one. A dollar loss per person. Great plan for increasing sales. Not to mention the cost of the free shipping and the 20% off.
More payroll for selling carepass... right on! Same BS as math as signing up customers for EC card. Keep believing brother, you will be mopping aisle#9 @ Walmart with the rest of us.
Except they get $10s in extra bucks. Our average margin is 40% so it costs us $6 every time they use one. A dollar loss per person. Great plan for increasing sales. Not to mention the cost of the free shipping and the 20% off.
Just think of the margin dollars that are being created by care pass.
One carepass= $45
Four per store $180.
7 days a week $1260.
14 stores per district $17,640
684 district $12,065,750.
That’s in one week. You guys want payroll. Sale this carepass. We all know it will be hot for a month. Then it will be Random For a few months. The start of 2020. All gone. Just sale it. Here today gone tomorrow.
They are fighting Wall Street earning expectations. If they don’t exceed estimates the stock will tank. No other way but to cut expenses. They don’t have any confidence they can drive sales enough to offset margin losses. Quite a mess Merlo has created. Earning Wednesday will likely be good. BUY.
22 million Aetna members? Not if Judge Leon has anything to say about that! But seriously if cvs raises Aetna premiums for those 22 million people, some of them will leave. What if cvs raises premiums significantly and those 22 mil turns into 18 mil? Or worse down to 10 million? In the race to please Wall Street, Cvs might accidentally shoot themselves in the foot.
The short answer is they’ll keep cutting until they chase the front store customer away. I think they are even prepared to sacrifice the pharmacy customer. Why? Because they have 22 million Aetna members and that’s where the real money is . Sorry, but MerryBright, Tide, Bounty and Pringle’s aren’t going to cut it anymore. And with us inevitably losing the pharmaceutical game to Amazon/Pill Pack, we need to rely on overpriced insurance premiums to keep the real customer (Wall Street) happy.
The endgame is to sell carepass. Only thing that matters now. You are beating sales budget 10%. You are beating scripts by 10%. Getting a 90 for mcc. You get no carepass you are the worst manager possible
Good luck better start hiring a whole bunch of replacements
The endgame is to find the 6 infinity stones and slash all over the hours by half