There is no credible leader and no talented senior managers to implement whatever fragmented vision of strategy which they think that they have
The sole initiative being implemented successfully down the chain are staff cuts.
Technology initiatives have been 100 percent failures for three straight CIO and we now have 3 distinct IT organizations... and zero payback.
Sales restructuring and cross business know your customers initiatives have been failures for 12 years... we now have more “single global deliver the bank to the customer” teams than we have major customers.
We have 3 or more ways to perform most every significant process, each with redundant teams.
What do all of these have in common? Complete lack of leadership couples with detached management which do not understand the departments which they manage.