Cisco CX is the worst place to be in terms of comp. Within Cisco and within networking support industry.
CX pays cr@p. 75 percentile my b@lls, CX is not even 25 percentile in industry. If you have spent more than 1 year in CX and are loving the 500 peanuts you make selling your weekends do yourself a favour and move laterally into any other Cisco org outside CX. You are guaranteed to get a 10-20% bump in base with a lateral move, which is a proportional bump in your bonus depending on your grade. Also, your chances of getting RSUs increase from a negative to a positive integer. Best of all, you will realise what it feels like to be treated like an engineer instead of a call center agent selling insurance.
CX has most incompetent senior management. Esp in Americas. Their sole strategy is to cut costs. They say they care about customer experience but they do not. They live, dream and have orgasm thinking about bleeding US sites to death and hire more in mexico. There is at least 10-20 points better NPS and almost all of innovation coming out of US based sites but that doesn't matter because CX management is greedy.
You get what you pay for. Hit like if you agree.