Here's a great article:
http://cs.trains.com/trn/b/fred-frailey/archive/2019/10/20/whatever-happened-to-up.aspx
2 replies (most recent on top)
The single biggest problem with UP is their corporate leadership. Every problem in every organization, no matter the size or function, can be traced directly to leadership. This is especially true for UP because leadership is both centralized and highly concentrated.
The answer to that is Lance Fritz, Jim Vena, and the rest of the corporate gang members