Thread regarding Fiserv Inc. layoffs

FDMS

I was employed by FDMS some years ago. I worked in HR in the Hagerstown office. I witnessed some of the most unethical, immoral, and illegal practices that I have ever seen. Although I refused to perform any of these ridiculous acts, I was asked not only to shred (“negative feedback”) employee surveys, but also to fill out a bunch of “positive feedback” surveys. I witnessed employee layoffs based on reasons other than performance and/or department needs. I witnessed layoffs based on race, popularity, and other personal reasons. I witnessed managers who wrote discriminatory remarks directly onto resumes of people interviewed. For example, notes were written on resumes that supposedly helped management remember which candidate was which. Notes included references to race, weight, height, foreign accents, and other notable attributes. I witnessed firing of employees with reasons noted in the employees file that weren’t true. For example, 1 employee was fired for insubordination – which was a complete lie. I could go on and on about how horrible this company was while I was there – and I was there for less than 9 months. Remember, I refused to perform the illegal, immoral, and unethical practices that I was asked to perform however some colleagues did not refuse.

Good luck fiserv.

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Post ID: @OP+11VnXAjI

4 replies (most recent on top)

FD unethical? Nah...say it aint so Joe

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Post ID: @Vbpo+11VnXAjI

Don't paint yourself as a martyr or angel. Even though you iterate and reiterate that you personally didn "participate" in any of the alleged behavior, if you witnessed it in the level of detail and with the frequency of which you write, and you didn't report it outside of Fiserv, you are every bit as culpable as those who were conducting the actions. Perhaps even more so, or at least in my book.

As Abraham Lincoln put it, "To sin by silence when they should protest, makes cowards of men... (and women)."

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Post ID: @7nqz+11VnXAjI

I am not doubting that what you wrote was what you experienced. I worked for First Data in Florida for over 15 years through several different CEO's. When I started it was great. I actually loved my job. I did not see any discrimination or experience what you did. Sometimes I think that unethical behavior comes from the head of your group and not necessarily from the top of the organization else you would see it everywhere.

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Post ID: @say+11VnXAjI

Methinks you doth protest too much. Otherwise, what you describe is typical of American management these days so no surprise really.

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Post ID: @tyd+11VnXAjI

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