When you take quality out of the equation and lower your standards for the almighty dollar, the end result will be a subpar product. UHC is following the same model as Boeing, and its destroying them....
https://www.bloomberg.com/news/articles/2019-06-28/boeing-s-737-max-software-outsourced-to-9-an-hour-engineers
https://www.theguardian.com/commentisfree/2019/dec/29/boeing-amazon-business-ethics-robert-reich
This excerpt is exactly why Wichmann idolizes Bezos :
Jeff Bezos, the CEO of Amazon, is another member of the Business Roundtable. Just weeks after he made the commitment to all his stakeholders, Whole Foods, an Amazon subsidiary, announced it would be cutting medical benefits for its entire part-time workforce.The annual saving to Amazon from this cost-cutting move is roughly what Bezos – whose net worth is $110bn – makes in two hours. (Bezos’s nearly completed DC mansion will have 2 elevators, 25 bathrooms, 11 bedrooms, and a movie theater.)