So my manager constantly moves the schedule around and takes people off at the last minute and tells them that they’re hours are being cut. I’m the team leader in the department and constantly have to deal with my associates telling me that they only have 10 hours in a week (all good associates)......i get that we are cutting hours and i do explain that to them but i feel like thats disrespectful to people who want to plan they’re lives weeks in advance or are counting on getting paid a certain amount to then have those hours taken away from them. I feel like its really affecting my associates morale and ive tried to communicate this to my manager but its not going anywhere and my GM wont help either. How would you guys handle this situation?
9 replies (most recent on top)
management needs to let associates know 24hrs in advance about schedule changes that's policy, if they're getting less than 20 hours a week they qualify for unemployment
They would be able to keep all employees working if they would stop all the theft. Since they could care less about that the company would rather screw the workers and let us pay for the loss. It's always been that way.
Seven years in and it's always the same, every February they cut hours to the bare bones. So unless your full time, hours will be scarce. Doesn't last long. March will see hours returning. There's nothing you can do about it.
If an associate is only getting 10 hours a week as stated then there are only 3 explanations...
- The associates availability s—s forcing the club to hire another associate to cover shifts. More associates = less hours
- The associate s—s and the club doesnt want you
- The managers in the club are incompetent and dont know how to properly staff a club
" Sales changes everything...more Sales equals more Hours."
That's how I knew you were a corporate shill piece of sh–, go f— yourself.
Market managers cut hours at any given time. We have a budget and they change it, even during the same week. Expect us to just blinding additional hours because that's what their regional tells them to do. Can't manage any other expense line. Always small minded thinking at the expense of the little people.
Its not about the hours being cut thats a problem. Its the way its being done. You do not treat people that way. If you’re going to cut peoples hours do it three weeks in advance. Dont call them a day before and tell them “dont come to work”. You cant do that. Follow the budget ahead of time and stop playing with peoples lives and money.
First of all it's out of your Club Manager's hand. They have a budget to follow each Week. These are the slowest Months for the Company every Year. It's cut the PT hrs. or the FT will have to cut. I really do sympathize with People's lives. You have to understand if the GM doesn't keep his wages under control he or she's Job will be at hand. This is with any Business in order to keep your cost low and expenses and shrink. Sales changes everything...more Sales equals more Hours.
Open door policy. Keep moving up the chain. - merch team lead