For clarity I retired from Macy's a little over a year ago. I have no inside knowledge.
Macy's primary concern now is how they financially survive the virus. There is real doubts if department stores have enough cash to make it. Doesn't mean game over. They go bankrupt and restructure. Writing off a number of store leases that will never reopen and Macy's stock becomes worthless. From there they work to open the more profitable stores. Get some cash flow going and take a deep breath as they figure out their next move. Somehow I doubt senior management survives this scenario. At least what remains of the seniors, Hal the president and CFO Paula long gone. New management team would be my guess along with several board members.
Or Macy's might figure out a way to financially support themselves off the remaining value of their real estate and have enough cash to make it through the virus and reopen.
Or, a private equity investment firm swoops in and takes control (doubtful).
As you know Macy's is not alone with financial issues. All department stores are in question.
Along with businesses, most of us are struggling to live with this 'stay at home' directive. My family has yet to receive any government financial support. Been living off of our savings. I doubt the department stores will receive much in the way of government support. Maybe...
Restructure the workforce? Seems this would be a continuing effort to lower costs creating a store staffing model that is competitive with their competition. Same for Directors and above. Their salaries will come down.
Some retailers have gone through a restructuring and revived themselves. Certainly not a direct comparison to Macy's but Best Buy almost went down, couldn't compete with Amazon on electronics. Best Buy merchandise was way over priced and they were lousy at customer service. They restructured, became competitively priced and improved their customer service. I once again shop at Best Buy or at least plan to if they (and me) survive the virus. Best Buy has a good functional website. Great website? No. But it is good. I can quickly find what I'm looking for.
Good luck to everyone. There is an other side to this virus. This too will pass.