So let me start that by saying yes we work for a great company and yes that I am happy to be employed and continue to get a paycheck.
But now let me rant , so this redeployment is c-ap, you have people “randomly” chosen to work in a location, you have people deployed to work at home and than you have people who haven’t been deployed , what was the thought process on this? First off what I choose and what my peers choose is not what we got, I put customer service last and got chosen for it. Second , The company should have done a survey with questions like do you have to tend to child care? do you have to home school a child? Do you work part time as an essential employee for another company ...these questions could have eliminated a lot of people who took themselves out of customer service within the first week
That being said, how far is this? People working in a store are only working 20 hours tops and also getting an additional 30% hazard pay, people who are home not deployed are getting their full pay with commission and customer service reps are working 40 hours, how fair is it that If you want a day off you have to use a personal or a vacation day, how fair is it that some of my peers who do have children or just need to step away from their computers are being hassled by their manager who is also being hassled by their manager who is a customer service manager ? I’m not saying that we should not take calls for an hour without a valid reason but no all of a sudden their are new managers in place to make it more structured and accountability
So the gist of this is that people who have been deployed as care reps got screwed , and I have this gut feeling that this will be our new career ...