Dell so far has done one of the best jobs we can see in COVID. We've kept staff, kept work going and adapted to the WFH VC grind.
How long that can last is anyone's guess, but the world has changed and the need for vast numbers of direct face to face team members will take a hit. Thats not the companies fault nor is it the customers. The world is a different place that can now work from anywhere.
Good luck to all. Its no ones fault, it's not unfair but there are trying times ahead.