People are saying, if you don't know about something, just Google it. It is the same with Zoom. When talking about video conferencing, it is all about Zoom calls. Never, never have I heard "Let's get together and do a Webex call". Bottom line is Zoom is known and did a great job at marketing and getting their name out. Cisco, missed out.
21 replies (most recent on top)
"Webex is to India what Zoom is to China. Need I say more?
If it were not for the US govt propping up Cisco via suffocating Huawei, Cisco would have been bankrupt 10 years ago."
Nope. The bulk of the Webex development is still done in China.
It is weird people blame it on Cisco for not giving attention to WebEx. They must not have worked in that team. I have a different take on it. It is entirely on the people managers. No one cared two hoots about execution and delivery. Whatever the product launches they did were so subpar that had no traction whatsoever. But then you see them getting promoted and you get confused about what is important to leaders. What mattered was nothing to do with good service, product and customer experience. It is how to get paid by doing nothing, throwing other naive people under the running trains and talk their way up.
To top it, their arrogance and elitism was based on zero substance. May be they thought their work was valuable but now the markets have put a value of 0$ on the work they did since last few years. How exactly are they prioritizing these days? There is no dollar value. They are targeting existing customers to use it may be. So in return, Cisco is not going to get net new monetary benefit of the thousands of future features.
Webex is to India what Zoom is to China. Need I say more?
If it were not for the US govt propping up Cisco via suffocating Huawei, Cisco would have been bankrupt 10 years ago.
Used to work at Cisco/WebEx until several years ago. Cisco REALLY blew it with WebEx. They had it all, but squandered it with lack of attention, culminating with Cisco Spark. A handful of small adjustments would have made WebEx sooo much more usable, but there was always some huge strategy in the way. I used to be proud to say I worked at WebEx, but frankly I'm now embarrassed about it.
When Cisco started getting complacent with WebEx, Zoom comes along (started by former WebEx VP of engineering), and picked up where WebEx was leaving off. One of their early strengths was to not be obsessed/paranoid about Slack - they stayed focused and created a WebEx that paid attention to customers and user experience. And they got rich doing it. Lots of ex-WebEx people at Zoom now, and life fortunes have been bestowed upon them.
While Zoom is great, I must be objective and acknowledge that Zoom's market cap is RIDICULOUSLY high ($150B) - they're TOTALLY overpriced for a product/service that is almost a commodity.
Our church uses Zoom for online Bible study. Personally, I find it is much better than Webex.
From my perspective, most people in the web conferencing space are using/requesting Zoom and MS Teams. Webex has been a hard sell. Most users complain about the UI and too much effort for IT to support (I like it though). This is unfortunate as my bread and butter has come from selling and supporting Cisco. FYI I like MS Teams as it is bundled in with M365 and it does the job 98% of the time
“Our product development team is largely based in China, where personnel costs are less expensive than in many other jurisdictions,” Zoom wrote in a regulatory filing.
@2ijb+17stQw9I an American company that censors June 4th Beijing Tiananmen Square M—acre? You gotta be kidding.
Zoom or Zoom Communications, Inc. is not a Chinese company at all but in fact, an American company founded by Chinese-American billionaire Eric Yuan. It is headquartered in San Jose, California and Yuan, who is also the CEO of Zoom, holds American citizenship. BTW Slippery Chuck has many ties to Communist China and has been part of the failed Cisco growth strategy outside of the US.
We used to say webex until zoom made conf calls bearable again. Now it turned into zoom.
Seriously guys, cisco just tried to milk the webex cow as much as they could and not invest a penny on it.
Zoom came and made both products better.
For the past four years, Webex had zero investment (and it showed).
I don’t know who to thank for that, but I suppose it comes back to Chuck and Kelly.
Dude I’m p-ss-d at Webex overall in general too... but... Zoom will NEVER be a google.. people search millions of times a day... people maybe video conference call or chat a few times a week lol... it’s a small market at the end of the day even in COVID
I laugh at all the jealous webex staff here posting salty comments about how communistic Zoom is. Face facts, Zoom ate up Webex’s lunch and dinner and has become a verb for video conferencing. Webex is a thrash product soon to go the way of the dinosaurs! Muahahaha!!!
Collab managers will rate themselves 100 on 10 on a scale of self importance. It is their right to berate, belittle and insult. Covid-19 has bared it all. Results are there to see. Big earth sized zero. In any other time, there are multiple factors playing and it would have been hard to evaluate that team's performance. Now the remote collaboration and remote work is so huge that failure is entirely on that team. There is no other excuse available or possible.
Don’t forget Webex’s history before and even after being acquired by Cisco. Dev were primarily in China.
I cannot bend my knee for communism, I’m already bending it for something else.
I don't believe anything Zoom says. They banned all discussions about Beijing Tiananmen Square M—acre on June 4th. Why would you want to give up your freedom?
That was bad for Kleenex.
Remember Netscape? Time will tell if a Chinese company defines what video conferencing is for the rest of the world.
For consumers.
Same with TikTok, no?
“Our product development team is largely based in China, where personnel costs are less expensive than in many other jurisdictions,” Zoom wrote in a regulatory filing.