Thread regarding Crown Castle International Corp. layoffs

Here's a thought, since it wasnt the people who are out there everyday delivering for our Customers who decided to go all in on the fiber/small cell strategy, why are they taking the 70% payout hit on their bonuses. Do the right thing and even everyone below the EMT/VP level out to 100% this year, since they are the ones responsible for delivering all of the success that allowed the EMT to go all in on these gambles. Until decisions about our financial future arent made in a vacuum, the 30% hit should come from those who made the decision, and quit telling us to be frugal with how we allocate the 1% and 2%, seriously?? News Flash, towers have been k–ling it right up until the reorg, it wasnt COVID or the TMO merger that decimated local teams and customer relationships. Our local relationships were the foundation for our growth in the services sector over the last few years in both site acq and construction. Now we are not getting new work because our Customers tell us they have no interest in A) dealing with people they dont know with little to no experience B) people in other time zones handling "their" market C) Sales people that meet both a & b. Our delivering locally in the past has been the engine that has driven our future growth. Our best advocates are our Customers locally speaking for us regionally and nationally. Amazingly, the same Customers that tell our national teams they want crown to be nationally organized, cannot even organize their own companies that way. Perfect example, check out Dish's new market alignment. Customers are local, all of them and operate differently in every market. National strategies only go so far. No one has ever grown a wireless real estate/services business via a call center in another country, so why are we mimicking that strategy. We have once again put Crowns interests ahead of our Customers. We say we aligned this way for our Customers but, none of the Customers we deal with everyday were told of it, know about it and do not like having to deal with someone else besides the people they have known for years. The Customers know from past experience the strength of our teams, and rely on that to deliver for them. Now they are asking us why they have to deal with someone far away that has never worked in this industry, reading automated talking points and unable to answer the most basic questions. The inexperience does not stop there, now we have to have calls with layers of 'leaders' to explain situations (or train them) to get some kind of resolution for the Customer. How can it be possible to have OJT for 8 and 9 level managers/directors/vps. Decision-making is dead. No one knows enough about their line of business to make a decision. This is not good. What makes a leader a value-add is experience. How can our OJT leaders identify risks, manage ambiguity, and lead in times of trial if they have no knowledge of what they lead, or the business therein. EMT, please sit on some calls and listen to 'leaders' say the most used phrase of our reorg " we are not sure but, we will take an action item on that and get back to you". Seriously, a mgr/director/vp that can barely answer questions about thier line of business bring no value. There used to be a time when those above us where there because they knew more than us and could A) actually lead us to higher targets B) mentor/coach us via their exp C) use their experience to avoid mistakes of the past and naviagate a more prosperous future. We are not there post reorg filling seats, not doing what is best for the company. Yes, you laid off people but, that slimming shouldve been done post acquisition, instead of after years of bad hiring practices and free-reign on headcount.
Do the right thing JB. Eliminate the silos that this reorg has built. We communicate less now than we ever have. This is exactly a byproduct of RACI matrix's. When you tell people your job is x y and z, they will shutup and do x y and z. Which for crown is not good. We have teams of people who are used to doing whatever it takes to deliver for our Customers, now being told thats not your area, as outlined in the RACI matrix. Be an Owner was k–led by the RACI. Get out and talk to the people who were winning prior to the reorg, and have been all the years up to the reorg, our B3 Heros who built this company. The real story of the reorg is out there and every single person who reads this knows it but, cannot say for fear of retaliation. It is a slow motion accident we are all watching. We hear locally from our Customers, we see the numbers, we are told to stay in our raci lanes, we hear the new OJT leadership fail to answer the most basic questions, we see new macro steel everywhere(not Crowns) while we struggle with small cell. Most of all we see the Crown we know and the value of its teams, being sidelined for something else. Do the right thing EMT.