My experience with BNY Mellon was so crazy, for all the wrong reasons. Before I decided to apply to work there, I did my due diligence to research the company. I wanted to find out about where it stands from a technology standpoint. I would read things like: being on the cutting edge of technology, utilizing Azure, cloud computing, virtual desktops, and being the technological backbone of the financial industry.
So then I get there, and it takes them a month for them to get a laptop fully prepared for me, with all the access and privileges needed for the role I was in. Shared drives couldn't be accessed, admin rights didn't work right, remote access was unreliable. BYOD was non functional, and it couldn't be depended on for mission critical communication. Remote desktop support was almost non existent. Virtual desktops would crash, and so on and so on. I would walk around the office, and I would see desktop Pc's that were so woefully out of date. I would see higher up employees parading around the office with $2000 MacBook pro laptops, and the most basic technology like email, skype, and shared drives didn't even work properly on them! I knew employees who had MacBook's that couldn't even print a document! These employees had these devices because it made them look cool and important, and that's about it. I would go to this company's innovation centers in New York and Pittsburgh, and they would be hosting presentations in the town halls using Windows 7 computers!! Windows 7!!!!! It would be like going to a ford dealership and seeing a model T presented as a brand new vehicle.
I just couldn't believe how bad it all was. There was never any sense of direction, never any real leadership, everyone just haphazardly did what they wanted to. The managers had no clue on how to accurately rate an employee's performance. The metrics and the stretch goals were so generic, half of them didn't even apply to my specific role. So then when review time came around, the managers would decide if the goals were met based on absolutely nothing.
I'm so glad this company is in my rear view mirror now. Working for this company has turned me so negative about how I feel regarding ANY large financial institution, and it has made me skeptical about our entire financial system in this country. Now I'm convinced that our financial institutions are all corrupt, with no moral compass about what's right and what's wrong. No accountability whatsoever. It doesn't matter if the job is done right, just as long as it is perceived to be done. Everyone manages the people above them, not the people below them. There is no leadership and there's only the perception of effective and efficient technology. If you are currently employed at BNY Mellon, then I truly feel for you. Don't think that you are stuck there. Take that big step towards getting out and making a better future for yourself, because it is never too late to do that, no matter what you have been through.