Thread regarding Ford layoffs

Migration away from Ford is starting

Ford Motor Co.'s sales were down 14.1% year-over-year in February, an already-slow sales month that likely was dragged down further by winter storms, a major parts shortage and the still-raging pandemic.

From the Detroit News: The Blue Oval on Wednesday reported total U.S. sales of 163,520 new vehicles last month, down from 190,225 in February 2020 — the last normal sales month before the novel coronavirus pandemic widely hit the U.S. Ford's retail sales, however, were down only 1.8% year-over-year.

Industry analysts had expected a relatively strong sales month for autos in February, but Cox Automotive reported Wednesday that the estimated monthly sales pace of 15.7 million came in below its forecast, which it attributed largely to the winter weather that hampered sales in many parts of the country. Last February, the seasonally-adjusted annual rate of sales was 16.8 million.

From Dearborn: Maybe recalls and failed launches have an impact on our business and customers who spend $40, $50, $60,000 have moved away from our troubled brand.

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Post ID: @OP+19HrpFff

18 replies (most recent on top)

FORD = 🤮

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Post ID: @6hhp+19HrpFff

@3dmk,

I agree there is a a lot of quality issues due to Ford's fault. However, since Ford is paying the dealerships for the claims, Ford has to hold the dealerships accountable for the claims. I am not talking about the tech working on the vehicle. To receive payment, dealership has to submit claims accurately and with complete information, at least the DTC codes. Blank claims or claims with a transmission replaced (with no reason) and then billed to an 02 sensor LOP are not acceptable. Claims written in gibberish are not acceptable either. This is about the customer and profitability for the shareholders. Not, but, but, the Tech is too busy.. If there is a problem in the field there is no way to find the issue until it is too late, since the plant has been building "dirty" for months. I agree the LL6 should be reduced in pay until warranty is under control.. currently, all they want to do is look at useless high level trend charts in PowerPoint. The LLs are only interested in looking "good" for the next two weeks.. and then the process is repeated. There is no detailed data analysis. The warranty data from the dealerships is garbage ... garbage in.. garbage out.The QE's need evidence, if the plant is at fault, the plant wants to see evidence, if it the supplier or Ford Engineering... they want to see evidence. No evidence, no case.. no fix.

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Post ID: @3pfs+19HrpFff

The billion dollar warranty estimates are WAY too low.
The industry is undergoing change, and there has never been a worse time to be burning customers with poor product quality and repairs that replace parts insuring the problem returns.
Our management team needs to have a really deep dive into our entire warranty process. It is broken.
I have a simple suggestion to fix our warranty costs. Every LL6+ should be immediately knocked down to GSR8 compensation until a time where our global warranty costs are back to a competitive level. You might have some that become bitter and leave, but those leaving would prove that they at Ford for their own career gains rather than doing the right thing for the long term survival of the blue oval.
We are putting those financial burdens on our dealer service centers and our key suppliers in the name of warranty cost sharing, maybe it is time for a taste of our own medicine.

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Post ID: @3dmk+19HrpFff

@3wml,

Recalls.. not to mention over a billion dollars in warranty spend !! That is a even bigger joke.

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Post ID: @3pdo+19HrpFff

@2hvh Stop making excuses for poor quality. You must be in VOME or PD. The number of recalls Ford has is a complete joke.

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Post ID: @3wml+19HrpFff

@ hrpFff: I think your views in response to others views, just might be the reason this post was created in the 1st place!

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Post ID: @2ihb+19HrpFff

Post ID: @2tbs+19HrpFff

I'm not missing the point. They are not cheap vehicle. They are very complex pieces of equipment and are getting much more complex to design and build on a mass production scale each model year.

Do you think any manufacturer in the world has the time or resources to test every vehicle rolling off the line for every potential issue.

What would be your top 10, 100 or 1000 checks be to insure a problem free vehicle is produced from the production line? Leaking roof being one. Please, all of us (all car manufacture's) who actually, design, build and sell these vehicles know what your valuable insight would to create the perfect vehicle each time and every time.

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Post ID: @2hvh+19HrpFff

Post ID: @2tbs+19HrpFff

I think your missing the point of the loss of goodwill by the consumer. Your right, leaks shouldn’t be hard to find, so how did these vehicles make it out of the plant. In addition, one of the family members went through the same issue with a Taurus X, built at the same plant. The leak was so severe, that it rotted out the carpet in the cargo area, and that also turned into a b–ch fetch.

These are not cheap vehicles, the Ford consumer deserves so much more then what is provided when they are handed the keys to there new vehicle.

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Post ID: @2vdd+19HrpFff

Thanks JF for the phone number. Quick question? Is it to much to ask to build them (remember its a new vehicle) without the leak? Easy to spot and easy to fix but just not easy to design and build right so it never leaks. Hmmm. Might want to change the message a little. The public is not as understanding as your Ford employees. BILL punched out a long time ago (despite his name being on every vehicle).

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Post ID: @2iib+19HrpFff

Post ID: @1gvi+19HrpFff

If what you say is true, have your family members call the global service line 800 392-3673. You will talk directly with a US representative who can make sure the issue is resolved.

Roof leaks are not hard to find or fix. You could probably find and fix a major leak.

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Post ID: @2tbs+19HrpFff

Hello are you listening BILL!!! Don’t listen to the bull shy from Farley just tell him point blank either fix this within 1 week or you are gone!!!!

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Post ID: @2teo+19HrpFff

Hello are you listening BILL!!! Don’t listen to the bull shy from Farley just tell him point blank either fix this within 1 week or you are gone!!!!

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Post ID: @2wgk+19HrpFff

@1bbb+

Exactly, Well said. Not to mention creating over complicated Excel/PowerPoint slides.

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Post ID: @2vny+19HrpFff

R & D equals Release and Development...let the customer test it! Validation costs time and money and also requires people to do that work. This company (along with many others) fail to consider that you can not cut your way to prosperity. When competitors like Toyota have 50 year plans, and this company is only concerned with being the darling of Wall Street by getting the stock price up for the next quarterly report, it is no wonder we are circling the drain. F is the Detroit Lions of the auto industry.

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Post ID: @1bbb+19HrpFff

Ford’s new motto: Buy one and be done.

Good to know the NEW platforms have all had significant rework at offsite repair facilities and now put on the late delivery or recall train. What resale value in 3-4 years? Get ready Ram, Silverado, Tacoma,...our (former) customers are crossing over. No wonder sales are down so much.

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Post ID: @1wwu+19HrpFff

I have already lost two family members due to “Major” leaking roofs in the new Explorer. They are stuck with dealing with the dealership who cannot fix it, with no remedy from FMC. Just disgusting behavior, f—ing embarrassing..

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Post ID: @1gvi+19HrpFff

So sad that testing prior to launch isn’t occurring. When a customer has to go to the dealer under warranty the love begins to wain. This is the point where the dealer and ford has a chance to keep a customer by treating like royalty and issuing a free loaner of equivalent vehicle.

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Post ID: @1egl+19HrpFff

With over a Billion dollars in warranty claims, and figure $1200 average repair, that is a lot of customers. Losing customer confidence, besides taking a vehicle in for repairs is a huge convenience for the customer. SMH

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Post ID: @onw+19HrpFff

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