They need to stop throwing money at things that aren’t thought out and invest in the network. Where I live, we are bleeding customers. The same way the company is disconnected from its employees it is also disconnected from consumers.
This was nicely said by someone in the post @cyl+19UK4lJf. Perhaps the biggest problem is that this company is totally disconnected from its employees, consumers' needs and the reality in general and therefore they make a lot of bad business moves.
I've never understood their need to be "premium". If they gave people a package with good value, Fios and wireless Quadplay, they would own the market in the landline areas. Instead, they're putting 5g in stadiums? At some point I hope they realize people just want good services, at a reasonable price. They don't really care who is providing them. Give the people what they want. I guess that's the plan with 5g, but that's not widely available, and how is it we don't have some kind of streaming app for tv?
Basics are boring even though that may be where the basic bread and butter is. Thus they try all kinds of fancy things.
You mean all the braindead kids? You let your kids use that trash I am sure...
Tic toc? That's where all the cool kids watch videos to learn dance moves, right?
Or just let their contract run out and fire them. 2023 is almost here. Tick tock! Tick tock!
Agree, Start by offering a large severance package to help push them out the door. If that doesn't work, double it.
Agree. Start with getting rid of unions. Huge savings there.