After bending associates over last quarter with lowball bonuses and poor year end raises, on 18 billion in profits, they manage to have a stellar first quarter. Sure seems to look like it was a ploy to sc–w the little guy. I’m sure these record quarters will once again magically disappear by end of year.
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Many good people get swept up in layoffs and re–orgs. Sometimes the cut is too deep and it takes a while for the bank to re–adjust. Hence some problems may occur with service and technology. It's a risk they are willing to take.