I don’t know how they plan to meet their goals with fewer and fewer people. No one is overly interested in working here anymore and people are leaving. Recently, 2 colleagues left and yesterday another. The conditions are becoming really unbearable and due to attrition I have more work to do than ever. If anyone else leaves, I will be forced to leave too because I do not intend and cannot do work for 5 people.
29 replies (most recent on top)
Uh, well this is what happens when you let a POS run the company
They literally cut people's 401k matching, essentially toying with people's retirement plans, to make the Q1 earnings look better, while doing a bunch of stock buybacks that were quietly filed to the SEC. This is not a company that values or will value its employee. It's a stock market game being played by the C suite who are swimming in high six to seven figure salaries, bonuses, stock awards, option awards, and non-equity incentive plan comps.
I think the only way they get the people they want is to pay 110% above US median by location, have competitive benefits, full remote options and fix their culture.
Perhaps a rebrand would convince people to come back.
"Fiserv: A paragon of implosiveness."
@6hla+1bgwvxWo LOL we must have spoken to the same recruiter. Calles me out of the blue, says "Hey, I see you left Fiserv awhile back, would you be interested in returning?"
I think he hung up between the second and third breath I had to gasp in from laughing so hard.
When I was at Fiserv, I was given the job that two employees used to do concurrently, then they kept adding more and more products for me to support and install. Then, there were the nights and weekends that I was on the line to support. This, with hardly any annual increases, and never a discussion of a bonus.
I was recently contacted by a Fiserv recruiter, who asked if I wanted to come back.
I told him, "Ya think?"
'prohibits file transfer and or copy/paste'
I got around that and I'm sure many others have too.
I agree that employees should not use personal computers unless they are willing and compensated for. But, connecting to a VDI or Citrix style published app that prohibits file transfer and or copy/paste, seems like little to no risk to me. You are sending screen images back and forth. There may be some classification of jobs that require PCI data to be typed and that may not be a fit, but for the average user, VDI works rather well.
On personal laptops - an enormous security risk. There is zero guarantee that home systems are NOT proctected in any shape or form. Fiserv would never have allowed this before FData merger and FB took over. Experian anyone? Once an infection transferred from home system to the general network, well everything an vanish just like that. This is a STUPID idea if true.
Guy thinks Bring Your Own Computer is the next big thing. Why should Fiserv pay for that, everyone should have one anyway. In the office they just get d-mb terminals into a VDI. Why should they buy you a laptop to work from home. Who cares about on call. So they want people to answer their phones within 5 minutes during an outage on their personal phones. Using their personal laptops on their personal internet. Yeah sounds like they are really thinking about the employees...not.
VP’s and above still banking 6 figures plus in stock (no cost to them) at your expense. Stop being the chumps and move on
@2hjx+1bgwvxWo seriously, I didn't think Yabuki did a great job taking care of employees, but i can tell you Franks leadership is another level of sh-t on employees by cost shifting to them and taking benefits away. In the two years that Frank has been in control of the company he has stripped away several benefits and shifted costs to employees. The ESPP plan was at %15, and now it is 5% after removing it for a year. The stock is sh-t anyways now. The 401K match was removed for a full year and the meager benefits were stripped away to a small percentage match. The medical plan was downgraded and we pay more as we make more (glass ceiling). Dental price increased with less coverage. We now have to pay for our work phones. The next thing is we will have to start paying for our equipment (laptop) to do our job. So, tell me again how this is better than when Yabuki ran the company or is it just better for senior leaders of the company to meet their obligations for their annual bonus.
"Employees For Better Fiserv" that is a strange name for a union.
Wait, the six-month-late half-a-percent merit increase isn't going to make you want to work harder? I can't imagine why anyone would want to leave a company giving such lavish perks. Especially in a job market that is scorching hot and many companies are offering bonuses just to interview. Where else are you gonna go?
Fiserv is exploding off the tracks and there is no sign of recovery. At this point the best we can hope for is a buyout following by a swift replacement of Frank et al.
Of my 3 teams I have lost 90%, 50%, and 40% due to attrition. All backfills have been rejected. There has been considerable client impact as a result.
Wow, the HR dweeb is back. Attrition is super high, Frank even said so at the last all hands. The Senior VPS are trying to figure out why all the information security people are leaving (or left), along with the operations support groups. The sock is not going to $200 a share unless there are a lot of stock buyback at the expense of the employees again. The stock kissed the $125 high from a year ago, and has been slowly grinding downward back to $105-$110. This is all just before the seasonality changes to bearish in the market.
Innovation is how you do more with less, but that is not the First Data... I mean Fiserv way anymore. You just spy on employees to make sure they are at the keyboard. You don't care if they design a cool tool to automate parts of their job. You want them at the keyboard. This might be why people are leaving the company shrug.
Why is it that anytime someone has a counter point of view to some of the nonsense and over the top negativity on this site it gets pinned on HR? Weird, can no one have any common sense except HR?
I have to admit, it is very entertaining watching HR reply to himself four times in a row.
Probably a call center guy. Go answer the phone at Etsy We’re making the greatest fin tech on the planet here
Yep. Dude Is a loser. Stock is $200 by year end. Book it !!!!
By the way doing your job with less people is called productivity, it wasn’t exactly invented yesterday. Remember the model A&T, I think there was something called an assembly line that drove you guessed it productivity! Get a clue!
More fake news. Overall attrition at half the rate it was at OFSV. Funny how two of your buddies are leaving and now you speak with knowledge of 44,000. Good try but sorry you are wrong.
I have to agree with a prior post. If you are staying, hoping that things will turn around. It will be years before this mess settles down, and i doubt it will be under FB and PC . They have no good intentions other than ruling with an iron fist. I've seen 3 teams almost completely dissolve in the security groups within a single year. All these ba--s are getting dropped, and everything is on fire now to try and maintain PCI compliance.
Employees For A Better Fiserv, is this a new ERG?
Employees For Better Fiserv is coming , time to let people know what's really going on
Amazing that one, just one, individual is responsible for the stock price? Wow. That is an employee you WANT to keep and pay well. Oh and he is working the jobs of 3 people, not one so again quite a bargain at salary expense. Another FD Shill at work here. $111.11 this morning too, going down and down. Better get the whip and beat this chap harder.
You say no one is interested in working...So why should you be any different? Why wait around for more people to leave? Start applying for a new jobs immediately and be prepared to put in your two weeks notice. Its a simple equation, if you don't want to be there, find a way to move on.
If you spent less time whining and more time working then maybe the stock price would go up