Hey folks,
What’s the policy on an ARSM demanding their entire areas retail management team to be reading/responding to messages at 930pm demanding that we all must be on a call at 8am? Seems like there has to be a rule about demanding hourly employees to work outside of their scheduled time, multiple times per week with extremely short notice. If we’re on call 24/7, shouldn’t we be compensated for that?
11 replies (most recent on top)
I’m from retail. We get paid for these calls. I think the OP is asking if they should allowed to require them to BE on a call before their “scheduled” time.
If you are required to be on an 8am call with your ARSM, then your scheduled time is 8am, not 930.
There’s no amount of time notice you get for a change in your scheduled time. Sounds like you should’ve stayed a union employee.
If you aren’t getting paid for these calls, that’s different, but I highly doubt thats what the OP is complaining about.
I solved this same problem quickly. COBC requires that you time report all hours worked if you are non-exempt. I reported 15 minutes every time I got a call off hours. When I reported time worked when I was on vacation, suddenly those calls stopped!
"But remember, unless you are management you must be paid for EVERY minute that you work so make certain you get paid.... "
A good number of "management" employees are also hourly. They're classified as "non-exempt".
More on my post below:
https://www.dol.gov/agencies/whd/flsa
Check out the "Hours Worked" section.
To reinforce what others have posted, If you're hourly you are NOT ALLOWED to work off the clock. In fact, as silly as it sounds, YOU, not your manager, could be fired for doing it.
Both you and your manager have taken mandatory FLSA courses if you're really a T employee.
Put in for actual work time, otherwise you are breaking the law and subject to discipline.
Start showing the overtime on your timesheet
It seems you must be very new if you don't know what mandatory overtime is. Go outside and you'll learn very quickly.
But remember, unless you are management you must be paid for EVERY minute that you work so make certain you get paid....
Tell him to FO.
For documentation you can take pictures of emails from your phone rather than forwarding to remain anonymous.
If they tell you in person then put it in writing in an email. Something like "Per our conversation earlier I have been watching for emails at night and thought this one would interest you..." Dont make it too obvious you are baiting them. Document for a couple months then file with the DOL. Despite the propaganda Govt will help HR will not.
Document this and have your proof! Then file a complaint with the Department of Labor as it violates the Fair Labor Standards Act.
Do NOT. I repeat, Do NOT file a complaint with at&t as they will do nothing but sweep this under the rug.
The Federal Government will help you and the untold Thousands of others collect back pay and fine the company.
This is the result of stupid managers that got their jobs because of skin color or who they knew, dated, or blew.
If you're hourly, you're not supposed to be doing work off the clock.
If your manager is pressuring you to, document it extensively and file a complaint